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Three Es of CRM

Source: TSC
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate themselves from the competition. Customer relationship management and enterprise resource planning technologies play a critical enabling role.


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You may also be interested in these related documents:

Choosing the Best CRM for Your Organization
Source: Oracle It’s no secret that there is a bevy of deployment options available with most customer relationship management (CRM) solutions today—ranging from customized to out-of-the-box. But with choice comes complexity. In order for CRM buyers to choose wisely, they must find a deployment approach that best matches their needs while delivering superior performance, application integration, and functionality. Find out how. Read More...
CRM: Big is Not Always the Best
Source: Oncontact Software Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that? Read More...
Innovative - Fast - User - Friendly: Revolutionizing Business with Macola ES
Source: Exact Every day you make decisions that affect the short and long term success of your company, regardless of role. Exact Software has developed Macola Enterprise Suite (ES). Macola ES was developed based on three simple, though sometimes elusive, criteria: innovation, speed, and user-friendliness. Learn how ES can benefit the customer service, purchasing, plant management, and controller departments. Read More...

 
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