Top 10 Risks to a Configuration Project and How to Avoid Them

Companies producing and selling complex and configured products can achieve a major competitive edge by successfully implementing product configurator software as a core element of a configurability strategy. This can provide a greater range of product variations, using fewer resources. Learn more about how you can gain the intended benefits from implementing a configurability strategy with product configurator software.

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Making the Sound Choice: Avoid the Common Pitfalls When Choosing a Saas Vendor

Organizations are frequently turning to software-as-a-service (SaaS) solutions for their customer relationship management (CRM) needs. But there are risks when deploying any solution at scale, especially if you select the wrong vendor. This e-book aims to help organizations make a smart CRM choice. Read More

Hosted Contact Center Solutions Comparison Guide

Hosted contact centers are viable options for small to midsize businesses wanting enterprise functionality, lower up-front costs, and ease of use.

This comparison guide lists the top 10 providers and highlights key features to look for when considering a hosted solution for your business call center. Read More

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Six Mistakes Companies Are Making and How You Can Avoid Them

  • Source: SAP
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Organizations need technology that can unlock the value of information. Information can drive new insights to help transform and significantly improve the business, especially critical in an uncertain economy. This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. A self-assessment questionnaire is included. Read More

5 High-impact Agile Fail Points, and How to Avoid Them

Agile software development is swiftly gaining acceptance. But, for the process to succeed, it must be driven by business value at the core. If not, the speed and fluidity agile introduces can actually increase the risk of creating products that miss customer needs and threaten revenue goals. Discover the five high-impact failure areas that emerge as companies implement agile in complex, distributed team environments. Read More

Data Center Projects: Project Management

In data center design projects, flawed management frequently leads to delays, expense, and frustration. Effective project management requires well-defined responsibilities for every manager, tight coordination among suppliers, well-defined procedures for managing change, and consistent terminology. Learn how enforcing these requirements can help your company achieve an efficient process with a predictable outcome. Read More
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