Transaction Based Pricing in BPO

Increased maturity in business process outsourcing (BPO) has led to the emergence of transaction-based pricing and outcome-based pricing models, which can provide broader business value to customers. This white paper focuses on the transaction-based pricing model for BPO services, its suitability in meeting present-day BPO objectives, and its superiority over the traditional full-time-equivalent (FTE)-based pricing model.
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Attain Insight Solutions Demo: Better Resource Management with IBM Cognos Express

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See how a governmental agency can improve its fisheries resource management with interactive, map-based dashboards, reports, and analysis. Read More

ERP vs Project-Based Solutions - Which is Right for You?

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Are project-based solutions (PBS)—a new type of ERP for complex, engineer-to-order companies facing rapid change—right for you? Read More

Learning in the Cloud: 10 Factors to Consider

Cloud solutions are the “new normal” as organizations opt to deploy more business systems “in the cloud.” For learning professionals, cloud-based solutions provide a wide range of benefits from cost savings to decreased delivery time, to global reach. Before selecting a cloud-based learning provider, you should understand all the benefits and be prepared to ask potential providers critical questions regarding the architecture and management of the service you are considering. Read More

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Why and How Outsourcing Management and Governance is Critical to Outsourcing Success

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Why IT Does Matter in BPO

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