Transform Your Service Organization into a Performance-driven Leader

  • Source: ViryaNet
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Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything together.

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Services Resource Planning: How Integrated PSA, CRM, and Financials Can Transform Your Services Business

Enterprise resource planning (ERP), customer relationship management (CRM), and professional services automation (PSA) are all part of a standard software system for many companies today. But for project- and service-driven companies, an emerging type of software is making things easier to combine the most important elements of these solutions to support the whole bidding-to-billing lifecycle. Services resource planning (SRP) provides the basis of a system covering everything from initiation and... Read More

Services Resource Planning: How Integrated PSA, CRM, and Financials Can Transform Your Services Business

Enterprise resource planning (ERP), customer relationship management (CRM), and professional services automation (PSA) are all part of a standard software system for many companies today. But for project- and service-driven companies, an emerging type of software is making things easier to combine the most important elements of these solutions to support the whole bidding-to-billing lifecycle. Services resource planning (SRP) provides the basis of a system covering everything from initiation and... Read More

An Assessment Breakthrough that Will Change the Way You Think about Your Workforce: Identifying Organizational Culture Can Drive Business Performance

  • Source: IBM
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What if you could give your organization, as a whole, a personal assessment? What if your organization could gain the same insight into its culture that we can gain from a personal assessment?

The IBM Kenexa Cultural Indicator assesses an organization’s internal culture—helping leadership drive performance and align employees, managers, departments, and locations with the overall company strategy. It can help an organization transform its values and strengths into specific strategies to... Read More

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IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start. Read More

Transform Your Future with Predictive Insight

  • Source: SAP
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High-performance companies use predictive insight to identify untapped opportunities and expose hidden risks buried inside vast amounts of data. Take a look at this infographic from SAP to see how other companies view predictive analytics and learn what it can do for your organization. Read More

Using Data Analytics to Transform Your Business Processes and Your Business

Implementation of data-driven analytic platforms is quickly becoming the new business normal. New analytic tools are allowing organizations to improve the performance of routine tasks and procedures based on real-time, high-quality information, resulting in vastly improved operational and financial decision making. Dundas Data Visualization is a dashboard solution that can help your business increase compliance and improve efficiency by transforming raw data into visual information. Visualizing... Read More
 
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