Turn the Internet into a Strategic Sales and Interaction Channel

  • Source: SAP
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With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed, in an increasingly dynamic and global environment, the Web has become an important source of competitive differentiation for companies of all sizes. In this comprehensive white paper, you’ll find out how to design a Web channel strategy that works for you.

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Antidot.net Channel on YouTube

  • Source: Antidot
  • Written By:
  • Published: October 7 2013

The Ultimate Guide to E-commerce on Salesforce1

This white paper looks at the strong technical foundation that the Salesforce1 Platform offers for e-Commerce initiatives. It examines Apttus E-Commerce, which is built on the Salesforce1 Platform and provides enterprises immediate access to innovative, comprehensive e-commerce functionality. Find out how you can accelerate pricing, quoting, and sales processes, use price configuration as a strategic advantage, optimize deals, and more. Read More

Retail Retold: Is IoT Changing the Face of Omni-Channel Retail?

  • Source: Microsoft
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  • Published: December 16 2014
Join Microsoft Dynamics' Duncan Taylor and TEC analysts P.J. Jakovljevic and Raluca Druta for this discussion about the retail industry, focusing on the challenges and opportunities with omni-channel retailing, and how the Internet of Things (IoT) is altering the retail world for both consumers and merchants. Read More

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Telecom Re-invention: Optimizing the Online Customer Experience

As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn, becoming more aware that they can switch to other providers. These companies need to find ways to effectively and consistently engage with customers to optimize the entire sales experience and capitalize on competing influences rather than losing out to them. Read More

CRM without Compromise: A Strategy for Profitable Growth

  • Source: SAP
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When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at the bigger picture from a customer perspective. But organizations that can build a business-centric system flexible enough to quickly respond to changing customer needs will have a sustainable competitive advantage and enjoy profitable growth for years to come. Read More

A Stronger Field Sales Force and Better Internet Sales

  • Source: SAP
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Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet. Read More
 
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