Understanding Web Filtering Technologies

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The Internet is a huge information resource and plays an increasingly important role in business and education. However, without adequate controls, organizations may be faced with a broad range of issues, from excessive personal use of the Internet during work hours, to legal risks if users access inappropriate content. But with web filtering technology, you can enable proactive management of Internet access. Learn more.

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Understanding Reverse Logistics in Field Service Management

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This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the difficulties inherent in selecting and using enterprise software to facilitate reverse logistics and repair processes including warranty repair, original equipment manufacturer (OEM) repair and handling return material authorizations (RMAs) from distributors. Download the paper. Read More

Usability as an ERP Selection Criteria

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