Using Advanced Analytics: Gain Insight into Your Revenue Stream

  • Source: SAP
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The implications of knowing or not knowing the answers have a huge impact on your business. The ability to answer both questions—and act on the responses—can come down to how well your company leverages the right combination of people, processes, and information. Analytics can help you leverage these resources. With analytics, you analyze your sales and marketing processes to gain insights quickly and improve performance.

Featured Software Research:

Using Service Management Software to Enhance the Customer Experience

  • Source: IFS
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These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that best-in-class companies will adopt in the months to come. Read More

Time and Attendance: The Core of Managing and Measuring Your Workforce

This paper is based on data from more than 200 organizations in Brandon Hall Group’s 2014 Workforce Management Study. It reviews the evolution of time and attendance, the impact of automation and integration, and the key role that time and attendance solutions play in managing and measuring today’s workforce.

Some of the key findings include:
  • Organizations with fully automated time and attendance saw 67% greater year-over-year improvement in customer satisfaction.
  • Organizations... Read More

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Improving Sales Pipeline Performance through Enhanced Visibility: Leveraging Analytics to Focus on the Right Opportunities

  • Source: SAP
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