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We Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices

Source: Quocirca Ltd
The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it. But network failure can cause widespread disruption, unhappy customers, unproductive employees, and lost business. Ensuring network availability, security, and efficiency is a job for experts who need powerful tools to carry out these tasks. Learn more.


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iCIMS
iCIMS is a leading provider of Software-as-a-Service (SaaS) business platforms for the mid-market. As an Inc. 500 honoree and 2009 Software Satisfaction Award winner, we are dedicated to solving corporate business issues through the implementation of easy-to-use web-based software solutions. iCIMS' Talent Platform is a web-based HR software platform for organizations of all sizes, in any industry, worldwide. As the second largest provider of talent acquisition solutions, iCIMS provides recruiters and HR professionals with the collaborative tools that enable them to attract, screen, hire and retain the best talent, helping them gain an edge over the competition. With over 800 clients worldwide including Continental Airlines, eHarmony, eSurance, Hershey's, Liz Claiborne, and Whole Foods, iCIMS' premier Talent Platform allows organizations to control their entire talent lifecycle through a single platform. Candidate management features include: Applicant Tracking, Reporting, Form Automation, Hourly & Salary Hiring, Multi-Lingual Online Career Centers, Screening, Searching, Sourcing, CRM, Compliance, Onboarding, and more. Employee management features include: Employee Data Management, Internal Job Transfers, Employee Referral Programs, PTO Notifications, Performance Management, Surveys, Competency Profiles, and more. iCIMS holds the belief that a product is only as strong as the service behind it and, as a result, is committed to the ongoing pursuit of 100% customer satisfaction. This dedication to customer support and satisfaction has helped iCIMS maintain a near-perfect 97% client retention rate since 2003. iCIMS' industry-leading customer support teams serve clients 24 hours a day, 5 days a week. From hosting and migration services to best practices and consulting engagements, iCIMS provides the value-added support that many competing solution providers simply cannot offer.   Read More...
Comparing the Total Cost of Ownership of Business Intelligence Solutions
Source: Birst For many companies, traditional business intelligence (BI) software is costly and resource-intensive. So are open source alternatives that require significant configuration and integration. In contrast, software-as-a-service (SaaS) solutions can reduce the cost of a BI deployment by providing automation and pre-integration. Compare total cost of ownership (TCO) for traditional, open source, and SaaS BI solutions. Read More...
ViryaNet G4 Is Now a TEC Certified Field Service Management Solution
Written By: Raluca Druta Published On: April 16 2014 Technology Evaluation Centers (TEC) is pleased to announce that ViryaNet G4 is now a field service management (FSM) certified solution. ViryaNet G4 is a field service management role-based solution which covers the full spectrum of service management, from creating work to planning, scheduling, and dispatch, and execution in the field. To achieve TEC Certification, ViryaNet completed TEC’s detailed questionnaire and delivered a comprehensive product demonstration. Read More...


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Source: MX Logic There are hundreds of anti-spam and anti-virus products designed to defend against unwanted e-mail. These solutions can take the form of software, appliances, or managed services. Managed filtering services are convenient and economical, and are also extremely effective in managing threats. In fact, most managed e-mail defense services block threats before they even reach the internal network. Read More...
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Source: CommNet International, Inc. Installing software and patch updates can be frustrating and time-consuming for IT staff and users alike. But it's critical to update your computers regularly to keep security filters current. This need increases exponentially if your users are mobile and geographically dispersed. Should this continue to be the responsibility of your IT staff? Or should you outsource this function to a managed service provider (MSP)? Read More...
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Source: SAP Southern Pump & Tank Company (SPACTO), is a value-added distributor specializing in liquid handling equipment for the petroleum and industrial marketplaces. By using SAP Service Management to track equipment at its customers sites, receive incoming service calls, dispatch work, and track labor and materials, SPACTO was able to lower inventory by 28 percent, and reduce slow and non-moving items by 70 percent. Read More...

 
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