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What Makes Human-centric BPM Different?

Source: Ultimus Business process management (BPM) is ultimately about people, not technology. While technology enables BPM, it is people who lead, manage, and participate in business processes. However, BPM vendors have not traditionally focused on human-centric needs. A human-centric perspective can transform BPM from a cold automation system into an intuitive, user-friendly tool that eliminates redundancy and accelerates how work gets done.

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TEC 2014 HCM Buyer’s Guide for Medium and Large Enterprises
Written By: Raluca Druta Published On: June 30 2014 How do you treat humans as capital? The concept of human capital depends on its two parts: what we understand by "human" and what defines something as "capital." The supporting technology then is a shape-giving agent to what human capital management (HCM) or human resources (HR) departments can become.

This buyer’s guide examines high-level features offered by HCM technology vendors. In addition, the guide looks at what to consider when deciding between full suite and best-of-breed software solutions and explores new niche-oriented technologies. You'll also find articles on contemporary leadership models, talent management versus workforce management, and the role of enterprise learning in a company’s growth. Read More...
Cliff Notes for the Resource Management MBA
Source: RTM Consulting Since human capital makes up the majority of costs for service providers, effective management of resources truly is the high water mark in the services industry. With a strategic focus on the right resource skills, training and availability, services organizations can improve project quality, timeliness, and cost-effectiveness while managing human capital and resource management more holistically. Download this white paper to learn more. Read More...
Understanding How Technology Is Transforming the Human Resources Function
Source: Skillsoft There is no doubt that technology has played a key role in the transformation of human resources from an administrative function to a strategic partner. And while it cannot replace the “human” in human resources, you can also fail to fully leverage its capabilities. This white paper discusses what you need to do to maximize technology’s capabilities—namely, installing the right systems and overcoming natural resistance to inevitable changes. Find out how. Read More...


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Goal-oriented Business Process Management
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Customer Process Management: The Real-time Enterprise Depends On the Merging of CPM and BPM
Source: Aptean Customer-facing processes are challenging to manage because they are always changing. Conventional workflow automation and stand-alone business process management (BPM) technologies lack many critical components found in customer relationship management (CRM). However, converging BPM and CRM provides the responsiveness, cost-effectiveness, and manageability to achieve optimal results. The converged approach helps align priorities enterprise-wide, reduce risks, and unblock revenue growth potential. Read More...
The Impact of IT Service on Business Process Management
Source: Proxima Technology There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging technologies: BPM is concerned with the orchestration and management of effective business processes, while BSM focuses on the operational effectiveness of the enabling IT services. These technologies are mutually beneficial to one another. This white paper is intended for managers interested in implementing robust BPM solutions in IT-dependent business scenarios or managers looking to lay down a basic foundation for effective on-demand utility computing. It addresses the partnership between Fuego and Proxima Technology, vendors in BPM and BSM solutions. Read More...

 
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