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Why Performance Management? A Guide for the Midsize Organization

Source: IBM
Midsize companies must rapidly grasp the issues influencing business performance, and secure the resources to deal with them efficiently and effectively. Managers need to access the data that can give them the insight to grow revenue, reduce operating costs, and improve processes. But data is often siloed in disconnected systems. Learn how to break your dependence on spreadsheets and attain better insight and performance.


Featured publications:

Transform Your Service Organization into a Performance-driven Leader
Source: ViryaNet Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything together. Read More...
The 14-Step Guide to Building a Performance Management Framework in Field Service Organizations
Source: ViryaNet When rolling out a mobile workforce management system, performance management is often the last thing to implement. But that’s not what should happen. Because performance management is a continuous effort that has a direct impact on your people, processes, and systems, start your performance management initiative today by following 14 steps to building a performance management framework for your field service organization. Read More...
Performance Management Framework for Mobile Workforce Management and Field Service
Source: ViryaNet Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with your business goals, you need to measure your performance and develop various corrective actions. This white paper discusses performance management—and how you can measure, analyze, and make decisions about the performance of your workforce and service organization. Read More...


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