Why Soft-skills Simulation Makes a Hard Case for Sales Training

  • Source: CompeteNet
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Many companies find that traditional sales training methods have fallen short. The competitive levels of today's business environment demand new educational methods that can deliver advantage quickly and cost effectively. But how to cut through the clutter? Book learning, seminars, and lectures alone are too static! E-learning and web-based training are often irrelevant—or just plain boring. What to do?

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Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
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IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

Leadership Redefined: A Competency-based Guide to Transformational Leadership

The way we look at leadership has changed dramatically over the years. Today, we don’t define a leader in terms of discipline, force, and power, but in terms of his or her ability to question the status quo, inspire loyalty, and materialize a powerful and transformative vision for the organization and the broader business context in which it operates.

But how do we create a framework for evaluating this new leadership formula, which is based as much on qualities such as charisma, creativity,... Read More

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