Why You Should Consider a Hosted Messaging Archiving Solution

E-mail archiving systems are no longer simply tools that focus on regulatory compliance, but instead are multifaceted systems that can help companies satisfy legal discovery requirements, improve messaging-related storage management, and assist in disaster recovery efforts. While there are several solutions available, a hosted solution can offer a number of important benefits you should consider.

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Why Your Business Is Not Too Small for VoIP

This guide explores five reasons why small businesses should think differently about VoIP. There may still be situations where VoIP isn’t for you, but in today’s environment VoIP can do more than just provide lower cost telephony. You’ll see that you’re never too small for VoIP, and there are great choices available to start you on this path and turn your phone system into a new driver for competitive advantage. Read More

Five Questions About the Use of Text Messaging for Collections

The mobile phone has become the primary communications device for many people, and text messaging is a key channel. Eighty-three percent of text messages are opened within three minutes, yet few collections organizations leverage the power of this channel. Many collectors have questions about incorporating text messaging into their strategies and how to ensure they stay in compliance with applicable laws and regulations.

In order to contact a debtor on their mobile phone, do you need to... Read More

Hosted Contact Center Solutions Comparison Guide

Hosted contact centers are viable options for small to midsize businesses wanting enterprise functionality, lower up-front costs, and ease of use.

This comparison guide lists the top 10 providers and highlights key features to look for when considering a hosted solution for your business call center. Read More

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Selecting Your Hosted Security Service Provider: What Every IT Manager Needs to Know

Do-it-yourself (DIY) security can be daunting. It requires significant time, effort and expertise to maintain strong security while complying with information access and disclosure regulations. Find out how a hosted security solution can provide reliable and comprehensive security coverage for your company’s e-mail, Web, and instant messaging (IM), without requiring extensive expertise or equipment in-house. Read More

E-mail Archiving: A Business-critical Application

Small and medium businesses are especially vulnerable to disruptions caused by e-mail loss, compliance demands, and the threat of e-discovery. Yet these companies may not have adequate resources to deal with these risks on their own. Learn how your business can benefit from e-mail archiving, and in particular a hosted e-mail archiving service, to combat data loss, and realize greater productivity and competitiveness. Read More

Bullet-proofing Instant Messaging

As more corporations adopt instant messaging (IM), chief information officers (CIOs) and IT managers are learning that it can be a serious source of liability and security exposure. Users, it seems, simply don’t understand the losses and exposures that can result from incautious IM use. Find out how security software solutions can help you reap the benefits of IM without exposing your company to unnecessary risk. Read More
 
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