Workforce Management: “Scheduling to the Opportunity”

  • Source: Infor
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The true indicator of a store’s potential is accurate incoming traffic data. But opportunities to act on that data and improve performance occur before shoppers ever reach the cash register. To achieve their true sales potential, retailers must schedule to shopper traffic. Find out how combining accurate traffic data with workforce scheduling tools can help retailers increase revenue and sharpen their competitive edge.

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Why Your Field Service Operation Needs to Implement a Dynamic Scheduling Engine

  • Source: IFS
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What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost. Read More

Three Types of Field Service Scheduling Software

  • Source: IFS
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There are three distinctly different approaches to solving the puzzle of getting the right people to the right place at the right time. This white paper describes the three strategies for better field service scheduling plans--manual processes, traditional scheduling automation, and real-time scheduling automation--and explains why each approach matches different needs. Which strategy is right for you? Read More

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Workforce Scheduling: Managerial Strategies for Driving Down Costs While Escalating Customer Satisfaction

A workforce scheduling process helps a company allocate the right people, with the right skills, in the right place, at the right time. It has a direct impact on a company’s ability to increase workforce capacity and productivity, and improve customer satisfaction. But though scheduling is an integral part of a workforce management strategy many companies don’t have a formalized scheduling process in place. Find out more. Read More

The ROI of Your Labor Force

  • Source: Infor
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Improving workforce performance can drive corporate performance. Even seemingly small changes in workforce productivity can have a huge impact on the bottom lines of large organizations. Learn how deploying workforce management (WFM) technology can transform your company’s operations, and provide data that improves core human resources (HR) applications like workforce planning, recruiting, and performance management. Read More

Labor Planning and Budgeting for Retail Workforce Agility

  • Source: Infor
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An optimal workforce creates a shopping experience that is profitable for retailers and satisfying for customers. However, for many retailers, achieving optimal workforce supply across large and distributed operations is hampered by cumbersome and inaccurate labor budgeting and planning efforts. Learn about planning and budgeting techniques, and workforce management solutions that can help your workforce stay agile. Read More
 
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