Workforce Scheduling: Managerial Strategies for Driving Down Costs While Escalating Customer Satisfaction

A workforce scheduling process helps a company allocate the right people, with the right skills, in the right place, at the right time. It has a direct impact on a company’s ability to increase workforce capacity and productivity, and improve customer satisfaction. But though scheduling is an integral part of a workforce management strategy many companies don’t have a formalized scheduling process in place. Find out more.

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Three Types of Field Service Scheduling Software

  • Source: IFS
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There are three distinctly different approaches to solving the puzzle of getting the right people to the right place at the right time. This white paper describes the three strategies for better field service scheduling plans--manual processes, traditional scheduling automation, and real-time scheduling automation--and explains why each approach matches different needs. Which strategy is right for you? Read More

Why It’s Time to Evaluate Your Timekeeping System

Workforces today evolve quickly and they're tough to manage. And your job's harder if you're using outdated tools—it drags down productivity, raises costs, and increases your risk of noncompliance. But a modern, cloud-based workforce management solution can help you gain the visibility, insights, and management capabilities you need for an efficient and productive workforce.

Discover five reasons why you should update your time and attendance systems, and learn about the benefits of upgrading. Read More

Model Driven BPM: How BPM Enables a Higher Level of Business Agility

Enterprises have to demonstrate business innovation while being responsive to customer wants and needs in today’s competitive marketplace. Business process management (BPM) software can help companies to streamline and optimize business processes for increased efficiency and reduced downtime.

Organizations using BPM can increase ROI and achieve operational excellence through reengineering business processes with the help of BPM software.

Model driven BPM is the next wave in enterprise... Read More

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Workforce Analytics: Changing and Winning the Game

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Industry Perspectives: Strategic Workforce Management in the Automotive Industry

There’s a buzz in the automotive industry around the concept of “strategic workforce management”—getting the right people, for the right job, at the right time, to improve overall business results. Strategic workforce management goes beyond the traditional role of human resources: it’s a strategic initiative and competitive weapon to help today’s automotive companies drive corporate goals and objectives. Read More
 
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