White Papers

Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing decisions.

Top 10 SIEM Implementer’s Checklist: Operationalizing Information Security

This e-book lists 10 best practices for successful security information and event management (SIEM) implementation. These best practices are intended to help enterprises optimize their resources and accelerate their return on investment (ROI).

An organization may need to streamline incident response, automate audit and compliance processes, better manage security and business risks, or build out a deployed SIEM. This document presents process, metrics, and technology considerations relative... Read More

Living in the Cloud: How Cloud-Based Applications are Changing Business

The cloud, or cloud computing, can mean many different things to different people. The cloud is a connected universe that enables a quick method of scaling up capacities and business results with little expense relative to people, hardware, and software licenses.

This brief from Roadnet Technologies looks at the advantages of cloud computing, including saving on personnel, hardware, and software expense. Also discussed is the security that can be achieved with cloud computing. The brief... Read More

Nine Steps for Selecting an LMS

Selecting a learning management system (LMS) requires looking at key factors like a company’s specific learning goals, business problems, and return on investment (ROI) expectations. A challenge of the software selection process is the sheer number of options.

Why is there growth with new LMS providers, especially around the world? The main reason may be the increasing acceptance and demand for e-learning. Online, self-paced courseware is growing in value in parts of the world that were... Read More

Roadmap to a Successful Cloud Implementation: 5 Steps to Consider for Ensuring a Successful Implementation

If you are a growing midsize organization, chances are you are or will soon outgrow your entry-level accounting system. More and more companies are turning to cloud enterprise resource planning (ERP) systems—namely software-as-a-service (SaaS)—to modernize their current systems and lay the foundation for future growth.

SaaS ERP offers and intuitive user experience, modern functionality, and the ability to conduct business anywhere via mobile devices. Cloud ERP also offers more favorable... Read More

The Era of Enablement

This overview from HfS Research looks at what human resources and operational professionals need to consider in order to provide technologies and services to their workforces.

More and more workers representing or serving businesses today are not traditional full- or part-time workers on the enterprise payroll. They can be contingent laborers, consultants, or the staff of third-party service firm partners. Everyone needs to be included in the mission, motivation, and collaboration constructs... Read More

Managing Millennials: Engaging with the Newest Generation of Workers

Regardless of your industry, the population of millennials—employees who reached working age after 2000—is probably growing rapidly at your company. As the generation that grew up with technology, they know how to stay hyper-connected with people and information.

This capacity, combined with young people’s natural energy and tendency to generate novel ideas, can accelerate innovation and productivity at any company if people and processes are properly managed. This paper describes approaches... Read More

Five Signs You Need a VoIP Phone System

Legacy telecom vendors have little incentive to transition you to voice over internet protocol (VoIP), and as long as the phone system is working, you’ll need to discover those reasons yourself.

"Five Signs You Need a VoIP Phone system" draws from carefully compiled research about how small to medium-sized businesses (SMBs) think about phone systems and the triggers that lead to making a change. From this, we have identified five such reasons that tell you the time is right for a VoIP phone... Read More

Unified Communications: The Layman’s Guide

The hodgepodge of communication modes, applications, and devices can make it challenging for people to connect properly. Unified communications (UC) attempts to tackle this challenge by letting companies manage voice mail, faxes, email, and video from a single inbox using a single set of management controls. Disparate communication systems are linked together, allowing users to interact independent of device or media.

In "Unified Communications: The Layman's Guide," contributing Ziff Davis... Read More

Cloud VoIP Contact Center Buyer’s Guide

Contact centers benefit any company whose employees spend a lot of time talking with customers on the phone, whether through incoming sales or service calls or through outgoing sales calls; therefore, this helps companies deal with large numbers of customers more effectively. Until cloud voice over Internet protocol (VoIP) came along, contact centers were available only to the largest companies with hundreds of agents. Now the same capabilities are available to companies of every size.

This... Read More

Cloud VoIP Mobility Buyer’s Guide

These days, a lot of employees work remotely. The most visible of them are those who are traveling for business, but there are also those who work from home or in small and/or remote branch offices. Even small companies can have overseas employees, and many of them may switch among any combination of these work situations at different times. In any case, all represent different types of mobile workers and cloud VoIP providers offer a variety of ways to keep such workers connected.

Download... Read More
Results 1 - 10 of 4957
|< <
1 2 3 4 5 6 7 8 9 10
... > >|