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Social Learning 2014: Gaining Importance
Source: Brandon Hall Group Social media has become a ubiquitous part of many of our lives. But the tools and platforms that allow us to connect with friends and family in such a multitude of ways are slowly but surely finding a home within the enterprise. This type of technology-enabled collaboration is beginning to live up to its potential within the learning function. Find out the results of Brandon Hall Group’s 2014 Social and Collaborative Learning study based on analysis of data from more than 250 responses from high-performing organizations and their lower-performing counterparts. Read More...
Mobile Learning: Moving Companies Forward
Source: Aberdeen Group This report delves into the ways top businesses use mobile devices in the learning space and how implementing mobile leads to higher revenue, increased productivity, and deeper bench strength. Read More...
The Changing Role of the CIO
Source: Skillsoft No department within an organization has undergone such a profound change as that of IT. The platforms used to deliver IT products and services, the tools of the trade and skillsets required to do the job have changed. On top of all that, the IT function is now being integrated into the company’s other operations and is expected to operate as a business within a business. Overseeing this sea change is the CIO. This paper examines how the role of the CIO has been evolving to meet today’s new world of IT. Read More...
Top 7 Reasons Services Organizations Need ERP
Source: Technology Evaluation Centers Services organizations require specialized software to help them overcome business challenges unique to this industry sector. An ERP for services solution enables better decision making and ultimately gives these organizations a competitive edge by harnessing their most valuable asset: knowledge. Find out the key business challenges these organizations need their software to address. Read More...
10 Critical Sales Management Reports (That Salesforce.com Can't Generate and 10 Reasons to Care)
Source: Birst In the current economy, the only way for sales organizations to deliver the expected results is through better, more consistent decision-making. Learn how one solution enables sales organizations to realize the full potential of their customer relationship management (CRM) data—and drive their sales teams to realize their full potential. Here is a list of 10 of the most important ways that Birst provides actionable, impactful insight that other CRM providers cannot. Read More...
Asset Management: The Changing Landscape of Predictive Maintenance
Source: Aberdeen Group Uncertainty around an economic recovery is keeping capital and operational budgets tight. Companies are now using specific capabilities to predict asset failure in order to avoid costly downtime and reduce maintenance costs. Learn how, with this Analyst Insight report from Aberdeen Research. Read More...
Five Steps to Improving Business Performance Through Customer Intimacy
Source: IBM Customer intimacy has become an essential driver for company success. In this white paper from IBM Business Analytics, you’ll learn how customer intimacy can be implemented at your organization in five practical steps. Read More...
Measure, Analyze, and Manage: Optimizing Marketing Results with Business Analytics
Source: IBM By adopting a data-driven approach that incorporates business intelligence (BI), predictive analytics and performance management capabilities, marketing executives can empower their teams to measure, analyze, and manage marketing efforts for greater effectiveness and contribution to top line revenue growth. These advanced analytics techniques help marketers harness all of their data, detect patterns of customer behavior, and acquire a deeper understanding of customers as individuals — ultimately leading to new methods of personalized engagement. Read More...
Customer Analytics Pay Off
Source: IBM To help organizations develop a customer analytics strategy designed to drive growth and increase customer satisfaction, the IBM Institute for Business Value has identified four stages of organizational capabilities and associated customer analytics strategies. Read More...
Human Capital Analytics Drives Strategic Business Decisions
Source: Ventana Research Managers need high-quality information about their workforce to recruit and retain the best people and maximize employee productivity. In this white paper from Ventana Research and IBM, learn how analytics tools can help you uncover insights about work groups and individuals to help engage, support, and motivate employees and further your organization’s business goals. Read More...
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