White Papers

Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing decisions.

Traceability: Sourcing the Data, A Critical Challenge

Forward and backward traceability, and determining the data attributes required to create traceability records, requires a thorough analysis of suppliers, materials, and processes, all while keeping in mind customer and industry requirements and government regulations. In the event of a recall, data collected along a traceability chain can be validated through manual, automated, or integrated efforts and then stored in a traceability database for accessibility and future reference. The type of solution architecture to achieve this is selected based on organization size and budget and compliance requirements.  Read More

UnleashWD: Eight Ideas to Inspire Your Distribution Business

Reimagining your business involves looking at it as if you’ve never seen it before, and thinking about how to deliver value to your customers in a completely different way—creating a market that you can be the leader of! This whitepaper identifies eight ideas from the UnleashWD Innovation Summit and offers a series of “lift and shift” questions intended to help you elevate the innovation discourse within your distributorship. Read More

What Keeps You Up At Night? 7 Logistics Challenges, and How to Solve Them

Even in the best of economic times, those in the transportation industry face daily obstacles—such as unstable fuel costs, providing superior customer satisfaction, improving driver and resource productivity, and maintaining healthy business growth—that keep executives up at night. Let’s address the seven most important logistics challenges (and figure out how you can sleep peacefully)! Read More

ERP for Drilling Contractors

  • Source: IFS
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This white paper looks at several factors for drilling contractors to consider when looking for an ERP system, in order to select a solution that will ultimately enable organizational responsiveness and process optimization. Read More

5 Steps to the Benefits of EAM Software

  • Source: IFS
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As someone coming from a plant maintenance background who has spent several years implementing enterprise asset management software, Jerry Browning, business consultant for IFS North America, has learned a lot about EAM solutions. This white paper provides his thoughts about what the benefits of EAM software really are, in simple and straightforward terms, and five specific ways these benefits may manifest themselves in an organization. Read More

Breaking Bad: The Risk of Insecure File Sharing

While file sharing proliferates in the enterprise environment, the unsecure and unsanctioned deployment of file-sharing technologies poses significant risk to organizations. Extensive new research reveals that individuals are behaving badly, organizations are addressing the challenges inadequately, and IT professionals feel a loss of control. Download this research report to see the results. Read More

Customer Analytics in the Age of Social Media

  • Source: TDWI
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This TDWI Best Practices Report examines organizations’ current practices and future plans for customer analytics technology implementations, with a special focus on how organizations are adapting to the knowledge potential as well as challenges of social media networks. The report offers recommendations for achieving greater return on investment (ROI) from customer analytics processes. Read More

Content Is the New Perimeter: The Security and Regulatory Drivers for Information Rights Management

  • Source: Ovum
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The proliferation of file sync and share (FSS) products and other cloud services designed for consumers, along with mobile devices, leads to improper sharing of corporate data. Information that leaves your firewalls can live forever, and without adequate protection, can end up in the wrong hands. Protect your information with next-generation information rights management (IRM) technology for secure collaboration. Read More

TechRadar: Customer Analytics Methods, Q1 2014

Customer insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer experience goals. And new techniques continue to emerge as the complexity of customer data increases. Forrester has identified 15 key customer analytics methods that customer insights professionals must master. Read More

Buyer’s Guide to Enterprise Collaboration

With the infiltration of consumer devices and applications into the enterprise, it’s even more difficult to control access to confidential data while enabling employees to get work done. This buyer's guide addresses the three key drivers of the selection process—risk management strategy, accelerating business productivity, and improving IT efficiency—providing insight into the factors you need to consider. Read More
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