﻿<?xml version="1.0" encoding="utf-8"?><rss version="2.0"><channel><title>Technology Evaluation Centers: Customer Relationship Management (CRM)</title><link>http://www.technologyevaluation.com</link><description>Technology Evaluation Centers - News Analysis and Research. Technology Evaluation Centers Inc. (TEC) is the impartial advocate for end users and purchasers of enterprise software solutions. It has aided IT professionals with software selection since 1993.</description><copyright>Copyright 2013 Technologyevaluation.com. All rights reserved.</copyright><item><title>PRONTO-Xi v.700.x for Mixed-mode Enterprise Resource Planning Certification Report </title><description>Pronto Xi Dimensions is now TEC Certified for online evaluation of enterprise resource planning (ERP) for mixed-mode manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.</description><link>http://www.technologyevaluation.com/view_document/report/34978/pronto%2dxi-v%2e700%2ex-for-mixed%2dmode-enterprise-resource-planning-certification-report.html</link><pubDate>6/11/2013 10:57:00 AM</pubDate>
</item><item><title>TEC 2013 ERP Buyer's Guide for Process Manufacturing </title><description>A focus on user experience is driving ERP vendors to deliver lean, flexible solutions that blur the lines between traditional ERP tiers. Read this buyer’s guide and see how vendors are addressing the most pressing process manufacturing challenges—especially for food and beverage companies who face unique pressures in today’s health-conscious market—and how trends like integrated BI, in-memory analytics, mobility, and social media are changing the way process manufacturers do business.</description><link>http://www.technologyevaluation.com/view_document/report/34885/tec-2013-erp-buyer-s-guide-for-process-manufacturing.html</link><pubDate>5/28/2013 3:26:00 PM</pubDate>
</item><item><title>TOTVS Protheus (v. 11.5) for Mixed-mode Manufacturing ERP Certification Report</title><description>The TOTVS product Protheus (v. 11.5) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for mixed-mode manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.</description><link>http://www.technologyevaluation.com/view_document/report/34766/totvs-protheus-v%2e-11%2e5-for-mixed%2dmode-manufacturing-erp-certification-report.html</link><pubDate>5/3/2013 5:24:00 PM</pubDate>
</item><item><title>TEC 2013 CRM Buyer's Guide for Medium and Large Enterprises</title><description>Great customer service is the best (some say the only) way to truly stand out from the competition. CRM vendors are helping companies rise to the challenge with new tools for building and measuring relationships. In the 2013 TEC CRM Buyer’s Guide, analyst Raluca Druta walks you through the latest CRM developments and looks at how trends like customer experience management, mobility, and social media integration are changing the way companies do business.  </description><link>http://www.technologyevaluation.com/view_document/report/34642/tec-2013-crm-buyer-s-guide-for-medium-and-large-enterprises.html</link><pubDate>3/28/2013 2:56:00 PM</pubDate>
</item><item><title>VISIBILITY.net  for ETO Manufacturing Certification Report</title><description>VISIBILITY.net  is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.</description><link>http://www.technologyevaluation.com/view_document/report/34619/visibility%2enet-for-eto-manufacturing-certification-report.html</link><pubDate>3/25/2013 3:28:00 PM</pubDate>
</item><item><title>UNIT4 Agresso ERP for Services Certification Report</title><description>The UNIT4 product Agresso is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.</description><link>http://www.technologyevaluation.com/view_document/report/34586/unit4-agresso-erp-for-services-certification-report.html</link><pubDate>3/14/2013 3:53:00 PM</pubDate>
</item><item><title>Deacom ERP Software System (version 14.4) for Process ERP Certification Report</title><description>Deacom ERP Software System (version 14.4) is now TEC Certified for online evaluation of enterprise resource planning (ERP) for process manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.</description><link>http://www.technologyevaluation.com/view_document/report/34297/deacom-erp-software-system-version-14%2e4-for-process-erp-certification-report.html</link><pubDate>1/4/2013 1:21:00 PM</pubDate>
</item><item><title>Enterprise Resource Planning (ERP) for Distribution Accreditation Report: itelligence</title><description>Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report will assist organizations looking to determine the best-fit service provider for their implementation needs. Based on information provided to TEC by itelligence and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.</description><link>http://www.technologyevaluation.com/view_document/report/34223/enterprise-resource-planning-erp-for-distribution-accreditation-report-itelligence.html</link><pubDate>12/13/2012 11:25:00 AM</pubDate>
</item><item><title>K8 for ERP for Distribution Product Certification Report</title><description>K8 is TEC Certified for online evaluation of enterprise resource planning (ERP) for distribution solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.</description><link>http://www.technologyevaluation.com/view_document/report/34209/k8-for-erp-for-distribution-product-certification-report.html</link><pubDate>12/7/2012 3:30:00 PM</pubDate>
</item><item><title>Customer Relationship Management: Absalon International Accreditation Report</title><description>Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report assists organizations looking to determine the best-fit service provider for their needs. Based on information provided to TEC by Absalon International and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.</description><link>http://www.technologyevaluation.com/view_document/report/34174/customer-relationship-management-absalon-international-accreditation-report.html</link><pubDate>11/23/2012 12:26:00 PM</pubDate>
</item><item><title>SYSPRO ERP (version 6.1 SP1) for ERP for Manufacturing (SMB) Certification Report</title><description>SYSPRO ERP (version 6.1 SP1) is TEC Certified for online evaluation of enterprise resource planning (ERP) for manufacturing (SMB) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.</description><link>http://www.technologyevaluation.com/view_document/report/34089/syspro-erp-version-6%2e1-sp1-for-erp-for-manufacturing-smb-certification-report.html</link><pubDate>11/5/2012 11:56:00 AM</pubDate>
</item><item><title>SYSPRO ERP (version 6.1 SP1) for Mixed-mode Manufacturing ERP Certification Report</title><description>SYSPRO ERP (version 6.1 SP1) is TEC Certified for online evaluation of mixed-mode manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.</description><link>http://www.technologyevaluation.com/view_document/report/34088/syspro-erp-version-6%2e1-sp1-for-mixed%2dmode-manufacturing-erp-certification-report.html</link><pubDate>11/5/2012 11:26:00 AM</pubDate>
</item><item><title>SYSPRO ERP (version 6.1 SP1) for Process Manufacturing ERP Certification Report</title><description>SYSPRO ERP (version 6.1 SP1) is TEC Certified for online evaluation of process manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.</description><link>http://www.technologyevaluation.com/view_document/report/34087/syspro-erp-version-6%2e1-sp1-for-process-manufacturing-erp-certification-report.html</link><pubDate>11/5/2012 11:03:00 AM</pubDate>
</item><item><title>Enterprise Resource Planning: Scalable Data Systems Accreditation Report</title><description>Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report assists organizations looking to determine the best-fit service provider for their needs. Based on information provided to TEC by Scalable Data Systems, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.</description><link>http://www.technologyevaluation.com/view_document/report/33520/enterprise-resource-planning-scalable-data-systems-accreditation-report.html</link><pubDate>6/27/2012 11:40:00 AM</pubDate>
</item><item><title>Benefits and Pitfalls of Gamification for Consumer Marketing</title><description>Companies are always looking for ways to attract new customers and retain existing ones. One way to spur interest in their offerings is to apply the principles of games to their sales and marketing strategies. But this is can be tricky. In his article, TEC CRM analyst Gabriel Gheorghiu walks you through the benefits and pitfalls of “gamification,” and offers up some guidelines for ensuring that it brings you the desired results.</description><link>http://www.technologyevaluation.com/research/articles/benefits-and-pitfalls-of-gamification-for-consumer-marketing-33475/</link><pubDate>6/14/2012 9:48:00 AM</pubDate>
</item><item><title>JDA FOCUS 2012: A Real-time Cloud to Serve the “Connected Consumer”</title><description>It seems JDA Software, a leading supply chain management (SCM) solution vendor, is just a short step away from being able to manage the entire SCM process. Focused on the retail industry, JDA helps retailers satisfy “connected, always-on” consumers. TEC principal analyst P.J. Jakovljevic recaps JDA FOCUS 2012, which highlighted the vendor’s aggressive move into the cloud. </description><link>http://www.technologyevaluation.com/research/articles/jda-focus-2012-a-real%2dtime-cloud-to-serve-the-connected-consumer-33437/</link><pubDate>6/11/2012 10:11:00 AM</pubDate>
</item><item><title>Maximizer CRM 12: Salesforce Automation Certification Report</title><description>Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.</description><link>http://www.technologyevaluation.com/view_document/report/33432/maximizer-crm-12-salesforce-automation-certification-report.html</link><pubDate>6/8/2012 11:36:00 AM</pubDate>
</item><item><title>QAD Explore 2012: Only Good Things Can Come from Talking to the Customer</title><description>As a seasoned provider of enterprise applications for manufacturing companies, QAD knows the importance of listening to its clients. In fact, the company has created a customer engagement program to help its customers align their business processes to their strategic business goals. Get the details on this program, as well as a full update from the QAD Explore 2012 user conference in P.J. Jakovljevic’s latest article.</description><link>http://www.technologyevaluation.com/research/articles/qad-explore-2012-only-good-things-can-come-from-talking-to-the-customer-33412/</link><pubDate>6/4/2012 5:29:00 PM</pubDate>
</item><item><title>Assessing FinancialForce.com’s Early Years</title><description>FinancialForce.com, the offspring of an established best-of-breed provider of accounting and project-based applications and a cloud computing pioneer, aims to help companies align finance, sales, and service for profitable growth through its accounting, billing, and professional services automation (PSA) applications. Tom Brennan, FinancialForce.com’s vice president of product marketing, discusses the company’s successes.</description><link>http://www.technologyevaluation.com/research/articles/assessing-financialforce%2ecom-s-early-years-33287/</link><pubDate>5/18/2012 4:20:00 PM</pubDate>
</item><item><title>What’s Up with xTuple—and Open Source ERP?</title><description>You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find out how as TEC principal analyst P.J. Jakovljevic looks at xTuple’s current ERP offerings and commercial editions, and speaks with xTuple CEO Ned Lilly on the vendor’s social capabilities, product development focus, market and competitive landscape, and future outlook.</description><link>http://www.technologyevaluation.com/research/articles/what-s-up-with-xtuple-and-open-source-erp-26964/</link><pubDate>4/30/2012 10:56:00 AM</pubDate>
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