http://www.technologyevaluation.comTechnology Evaluation Centers - News Analysis and Research. Technology Evaluation Centers Inc. (TEC) is the impartial advocate for end users and purchasers of enterprise software solutions. It has aided IT professionals with software selection since 1993.Copyright 2013 Technologyevaluation.com. All rights reserved.Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report will assist organizations looking to determine the best-fit service provider for their implementation needs. Based on information provided to TEC by Cre8tive Technology and Design and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients. http://www.technologyevaluation.com/view_document/report/34359/erp-accreditation-report-cre8tive-technology-and-design.html1/22/2013 12:09:00 PM Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report will assist organizations looking to determine the best-fit service provider for their implementation needs. Based on information provided to TEC by itelligence and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.http://www.technologyevaluation.com/view_document/report/34223/enterprise-resource-planning-erp-for-distribution-accreditation-report-itelligence.html12/13/2012 11:25:00 AM Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report assists organizations looking to determine the best-fit service provider for their needs. Based on information provided to TEC by Absalon International and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.http://www.technologyevaluation.com/view_document/report/34174/customer-relationship-management-absalon-international-accreditation-report.html11/23/2012 12:26:00 PM Companies are always looking for ways to attract new customers and retain existing ones. One way to spur interest in their offerings is to apply the principles of games to their sales and marketing strategies. But this is can be tricky. In his article, TEC CRM analyst Gabriel Gheorghiu walks you through the benefits and pitfalls of “gamification,” and offers up some guidelines for ensuring that it brings you the desired results.http://www.technologyevaluation.com/research/articles/benefits-and-pitfalls-of-gamification-for-consumer-marketing-33475/6/14/2012 9:48:00 AM It seems JDA Software, a leading supply chain management (SCM) solution vendor, is just a short step away from being able to manage the entire SCM process. Focused on the retail industry, JDA helps retailers satisfy “connected, always-on” consumers. TEC principal analyst P.J. Jakovljevic recaps JDA FOCUS 2012, which highlighted the vendor’s aggressive move into the cloud. http://www.technologyevaluation.com/research/articles/jda-focus-2012-a-real%2dtime-cloud-to-serve-the-connected-consumer-33437/6/11/2012 10:11:00 AM You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find out how as TEC principal analyst P.J. Jakovljevic looks at xTuple’s current ERP offerings and commercial editions, and speaks with xTuple CEO Ned Lilly on the vendor’s social capabilities, product development focus, market and competitive landscape, and future outlook.http://www.technologyevaluation.com/research/articles/what-s-up-with-xtuple-and-open-source-erp-26964/4/30/2012 10:56:00 AM What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.http://www.technologyevaluation.com/research/articles/sword-ciboodle-one-more-bpm%2dcentric-crm-provider-26835/3/20/2012 10:50:00 AM Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was recently acquired by IBM. TEC principal analyst P.J. Jakovljevic takes a close-up look at the functionality—and at telecom expense management (TEM) in particular—that makes Emptoris solutions a success among Forbes Global 2000 companies.http://www.technologyevaluation.com/research/articles/emptoris-powered-up-to-empower-global-2000-users-26538/1/10/2012 10:22:00 AM Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors. http://www.technologyevaluation.com/view_document/report/26385/2011-customer-relationship-management-buyer-s-guide-innovations-in-crm.html11/21/2011 12:00:00 PM The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.http://www.technologyevaluation.com/view_document/report/26185/outstart-trainingedge%2ecom-learning-management-system-certification-report.html9/14/2011 2:40:00 PM IFS Applications (v. 7.5) is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.http://www.technologyevaluation.com/view_document/report/23685/ifs-applications-v%2e-7%2e5-for-discrete-manufacturing-erp-certification-report.html8/16/2011 3:58:00 PM Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional price tag of hardware and software licenses. This third and final part of a guide to cloud assets for SMBs reviews various types of cloud configurations and the ramifications of these setups for your organizations, and also considers some of the challenges of public cloud solutions.http://www.technologyevaluation.com/research/articles/cloud-assets-a-guide-for-smbspart-3-22338/4/20/2011 4:46:00 PM Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know before selecting a VoIP vendor.http://www.technologyevaluation.com/research/articles/a-voip-primereverything-you-need-to-know-about-voip-19458/1/28/2009 12:00:00 AM Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would have the greatest impact on our ability to add value to the people we do business with.http://www.technologyevaluation.com/research/articles/customer-relationship-management-and-the-next-generation-network-18776/10/24/2006 12:00:00 AM Software Technology evolves in phases. The fundamental assumptions of the current era change dramatically, rendering existing solutions inadequate. This creates an "inflection point", where new assumptions are the catalyst for innovation, and new solutions are the end result.http://www.technologyevaluation.com/research/articles/the-next-big-thing-or-integrationthe-interaction-serverpart-1-background-and-evolving-problem-16660/5/21/2002 12:00:00 AM Prior to the end of 2003 we expect close to 1 Billion wireless access phone users globally (Probability 75%), simply put, that’s a lot of people. Companies must be prepared for the rapid onslaught of wireless demand, as is Efinity.http://www.technologyevaluation.com/research/articles/efinity-offers-b2b-clients-wap-access-to-supplyweb-site-15985/7/27/2000 12:00:00 AM A streamlined version of the Blink.com site, Blink WAP allows users to configure their folders of favorite bookmarks on their PC or laptop, then remotely access their accounts.http://www.technologyevaluation.com/research/articles/blinkcom-takes-bookmarks-mobile-15957/7/18/2000 12:00:00 AM Cisco has extended its Architecture for Voice, Video, and Integrated Data (AVVID) to the mid-sized market. Cisco has introduced the new LAN switching solution containing the Catalyst 3524-PWR-XL and upgraded software functionality for the Catalyst 3500 and 2900 series XL desktop switches.http://www.technologyevaluation.com/research/articles/ciscos-complete-network-in-a-box-15874/6/16/2000 12:00:00 AM Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification for DSL service.http://www.technologyevaluation.com/research/articles/sagent-technology-teams-for-telco-ebusiness-15823/6/2/2000 12:00:00 AM Due to the seemingly certain global standardization on the Wireless Access Protocol (WAP), Short Message Service (SMS) and the addition of Wireless Markup Language (WML) software vendors are quickly porting applications to service wireless access users.http://www.technologyevaluation.com/research/articles/hold-onto-your-waps-here-come-the-apps-15775/5/19/2000 12:00:00 AM