http://www.technologyevaluation.comTechnology Evaluation Centers - News Analysis and Research. Technology Evaluation Centers Inc. (TEC) is the impartial advocate for end users and purchasers of enterprise software solutions. It has aided IT professionals with software selection since 1993.Copyright 2013 Technologyevaluation.com. All rights reserved.Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report assists organizations looking to determine the best-fit service provider for their needs. Based on information provided to TEC by Absalon International and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.http://www.technologyevaluation.com/view_document/report/34174/customer-relationship-management-absalon-international-accreditation-report.html11/23/2012 12:26:00 PM It seems JDA Software, a leading supply chain management (SCM) solution vendor, is just a short step away from being able to manage the entire SCM process. Focused on the retail industry, JDA helps retailers satisfy “connected, always-on” consumers. TEC principal analyst P.J. Jakovljevic recaps JDA FOCUS 2012, which highlighted the vendor’s aggressive move into the cloud. http://www.technologyevaluation.com/research/articles/jda-focus-2012-a-real%2dtime-cloud-to-serve-the-connected-consumer-33437/6/11/2012 10:11:00 AM ERP for services solutions are changing the way professional services companies do business by combining powerful project- and resource-management tools with essential back-office functionality. Learn all about these solutions in TEC's 2012 ERP for Services Buyer's Guide. Plus get detailed product comparisons, a comprehensive vendor directory, customer success stories, and thought leadership from industry experts.http://www.technologyevaluation.com/view_document/report/33309/tec-2012-erp-for-services-buyer-s-guide.html5/24/2012 3:43:00 PM Social media is adding new value to cloud-based supply chain management for companies of all sizes. Internal social media (via Intranet) and external sites like Facebook and Twitter are being increasingly used in a new, flexible supply chain cycle. Read this article to learn how two very different companies are taking advantage of the unique contribution social media can make to the dynamic supply and demand loop.http://www.technologyevaluation.com/research/articles/social-media-in-your-supply-chain-keeps-everyone-in-the-loop-26900/4/11/2012 4:09:00 PM What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.http://www.technologyevaluation.com/research/articles/sword-ciboodle-one-more-bpm%2dcentric-crm-provider-26835/3/20/2012 10:50:00 AM The IQMS product EnterpriseIQ 7.8 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for mixed-mode manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.http://www.technologyevaluation.com/view_document/report/26780/iqms-enterpriseiq-7%2e8-erp-for-mixed%2dmode-manufacturing-certification-report.html3/12/2012 2:33:00 PM Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.http://www.technologyevaluation.com/view_document/report/26734/sage-100-standard-erp-v%2e-4%2e5-for-erp-for-services-certification-report.html2/27/2012 3:12:00 PM In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. But Ventyx, an ABB company, comes close to the mark. TEC principal analyst P.J. Jakovljevic discusses Ventyx’s strategy with its product marketing team.http://www.technologyevaluation.com/research/articles/ventyx-utilities-one%2dstop%2dshop-provider-26651/2/2/2012 10:19:00 AM Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was recently acquired by IBM. TEC principal analyst P.J. Jakovljevic takes a close-up look at the functionality—and at telecom expense management (TEM) in particular—that makes Emptoris solutions a success among Forbes Global 2000 companies.http://www.technologyevaluation.com/research/articles/emptoris-powered-up-to-empower-global-2000-users-26538/1/10/2012 10:22:00 AM Visual Asset Manager 6.3 is TEC Certified for online evaluation of computerized maintenance management systems/enterprise asset management (CMMS/EAM) solutions in TEC's CMMS/EAM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.http://www.technologyevaluation.com/view_document/report/26430/visual-asset-manager-6%2e3-for-cmms%2feam-certification-report.html11/29/2011 4:42:00 PM Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors. http://www.technologyevaluation.com/view_document/report/26385/2011-customer-relationship-management-buyer-s-guide-innovations-in-crm.html11/21/2011 12:00:00 PM Maintenance Connection Onsite/Online (v. 5.0) is TEC Certified for online evaluation of computerized maintenance management system (CMMS)–enterprise asset management (EAM) solutions in the Asset Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.http://www.technologyevaluation.com/view_document/report/26337/maintenance-connection-onsite%2fonline-for-cmms%2deam-certification-report.html11/7/2011 4:02:00 PM The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.http://www.technologyevaluation.com/view_document/report/26185/outstart-trainingedge%2ecom-learning-management-system-certification-report.html9/14/2011 2:40:00 PM IFS Applications (v. 7.5) is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.http://www.technologyevaluation.com/view_document/report/23685/ifs-applications-v%2e-7%2e5-for-discrete-manufacturing-erp-certification-report.html8/16/2011 3:58:00 PM Today’s manufacturers must be able to promptly cater to customer fluctuations in demand and maintain profitability. With agile workforces, companies have a real-time supply chain and produce/deliver only what is required at the best possible cost. Learn about the challenges facing manufacturing companies, as well as the benefits of implementing a workforce managing system that offers automated workforce scheduling and optimization. http://www.technologyevaluation.com/research/articles/workforce-scheduling-and-optimization-the-missing-link-on-the-shop-floor-22141/3/10/2011 9:54:00 AM Manufacturers and distributors must keep two groups satisfied—customers and owners. They are connected—what improves the satisfaction of one group can impact the satisfaction of the other. Only through measuring the satisfaction of both groups can these sometime conflicting groups be balanced. Owners watch earnings and return on investment. One way to measure customer satisfaction is with the perfect order index.http://www.technologyevaluation.com/research/articles/perfect-orders-improving-customer-satisfaction-and-financial-results-21930/1/10/2011 9:41:00 AM When Stuxnet malware hit the mainstream media in September 2010, it all sounded like a plotline straight from a Tom Clancy thriller. After all, Stuxnet targeted the Siemens industrial control systems implemented at so-called “high-value infrastructure” installations in Iran. The media response was appropriately hysterical. TEC interviews Stefan Woronka, Siemens’ director of professional services, in an attempt to de-Clancify the story.http://www.technologyevaluation.com/research/articles/the-sum-of-all-malware-fears-siemens-on-stuxnet-21768/11/23/2010 8:42:00 AM Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of discrete enterprise resource planning (ERP) software in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.http://www.technologyevaluation.com/view_document/report/21300/navigator-business-solutions-navigator-one-for-sap-business-one-v88-for-discrete-erp-certification-report.html8/5/2010 1:11:00 PM This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority for your organization. Learn about SCM functions and features for WMS, TMS, international trade logistics (ITL), supplier relationship management (SRM), demand management, supply chain analytics, order management, service parts planning, and more. http://www.technologyevaluation.com/research/articles/reference-guide-to-supply-chain-management-scm-features-and-functions-20849/5/4/2010 1:24:00 PM Among the areas where modern enterprise asset management (EAM) systems provide substantial benefits is the driving out of inefficiencies in business processes. This is why the development of effective maintenance policies is generally the foremost consideration for modern asset managers.http://www.technologyevaluation.com/research/articles/asset-data-for-accurate-lifecycle-management-18686/8/24/2006 12:00:00 AM