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Focused Functionality: Key to Ganong Bros.' Success

  • Source: Sage
  • Written By:
  • Published:
In 2002, Ganong, a midsize confectionery, selected Sage ERP X3 to fulfill its requirements for a software application with both batch and discrete capabilities for their mixed-mode manufacturing processes. Since the implementation, Ganong has reduced billing errors, and improved the accuracy and timeliness of production. Read More

Retail Management

  • Source: Technology Evaluation Centers
  • Written By:
  • Published:
Retail management software is designed to provide the necessary functionality to operate a retail business. It includes point-of-sale (POS) systems as a major component, as well as functionality for inventory management, sourcing, and merchandising. Read More

Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation

Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should be assessed first. Read More

Good Level of Financial Functionality in Infor VISUAL [Infographic]

Infor VISUAL was recently certified for Financials. Check out this infographic to see how it stacks up against other solutions. Read More

CRM: Out of the box? Or outside the box?

Everything can change without notice in your relationships with prospects and customers, and customer relationship management (CRM) solutions should be flexible enough to help with this ongoing challenge. Monolithic enterprise resource planning (ERP) packages or suites can take years to implement and cannot easily adapt to change; but CRM solutions can provide functionality that makes change Read More

Infor SyteLine v.0 Benchmarked against Industry Average for Financial Packages Functionality [Infographic]

Check out the infographic to see a snapshot of the benchmark analysis of Infor SyteLine for financials.  Read More

Industry Support in WCM

If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard. Here is how vendors offering web content management systems support the functionality in our model of WCM systems. These stats are based on the averages of 11441 product functionality ratings of the vendors published within our WCM knowledge Read More

ERP for School Districts

  • Source: Technology Evaluation Centers
  • Written By:
  • Published:
The ERP knowledge base for K-12 school districts and municipalities focuses on back-office functionality, including financials, human resources (HR), and payroll. It covers important functionality for employee self-service activities, purchasing management, and inventory management. Read More

Medallia to Offer New Text Analytics Functionality to Its Customer Experience Management Suite

  • Source:
  • Written By: Jorge Garcia
  • Published: November 16 2010
The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include text analytics capabilities to its already well-known Customer Experience Management Suite (CEM). Points of note: this offering integrates fully with Medallia’s CEM solution. The vendor touts its ease of use, as well as the ability for Read More
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