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Writing Cost-effective Documentation for Software Systems
Source: Indigo Byte Systems, LLC
As a business employing IT, you may have encountered situations where the software application you purchased didn’t come with a help file. With no time to write complete documentation yourself and no budget to hire a professional technical writer to do it for you, what do you do? By applying the basic principles of cost-effective documentation, your business can develop impressive documentation quickly—for a minimal cost. Read More...
Dynamic Product Documentation On Demand: Extending the Information Revolution to Manufacturing
Source: Astoria Software
Today, shipping complex products without documentation is not an option! As products become increasingly complex, product documentation has become a critical, constantly changing corporate asset. Content delivery processes must yield accurate, up-to-date information in more formats and languages. As such, organizations are adopting automated technologies that enable the dynamic creation and publishing of product content. Read More...
Manufacturing Process Management (MPM)
Source: Technology Evaluation Centers
The Manufacturing Process Management Knowledge Base addresses the processes associated with Manufacturing Engineering, or Digital Process Design, including the design, documentation, validation, management, and communication of production processes to both internal and external entities. Read More...
Improving Profitability and Processes in Returns Management
Source: Click Commerce
Tellabs is a $1.3 billion (US) corporation that designs, manufactures, markets, and services optical networking, broadband access and voice quality enhancement. Tellabs was faced with a high volume and high cost product returns process. Improper documentation, lengthy processing times, and insufficient returns documentation was affecting customer service and limiting profitability. It worked with Click Commerce to implement their product returns application. The solution provides an efficient and transparent process, which allowed the business to be realigned for significant savings and improved customer satisfaction. The savings include reducing in-transit inventory by $1.76 million (USD) per month and reducing spare parts stocking levels from $7.5million to $1.9 million (USD). Read More...
Network Design: A Sole-source, Service-based Approach
Source: Altima Technologies
Typically, useful network documentation requires a significant investment in time and effort. But because enterprise networks are in constant flux, many companies do not document their network on a regular basis. However, by adopting a sole source, service-based solution for network shapes and stencils, organizations can perform mission-critical documentation more regularly—in ways that are simpler, faster and more effective. Read More...
IAG Consulting
We are business analysts that specialize in dramatically accelerating the business requirements collection, documentation and consensus building process. In over 70 engagements with companies like American Airlines, Transcontinental and Scotia Financial Group, we have helped to cut the time to elicit requirements from stakeholders by over 50%. Our team helps clients to get stakeholder consensus on needs, lock this agreement on requirements, and gain greater scope control on projects. Our services include: - Business case and scope building for implementation planning - Accelerated detailed requirements elicitation and documentation - RFI/RFP issuance and gap assessment - Business analyst services - Project and contractor management - Business analyst training and mentoring programs Read More...
Fluid Topics
Source: Antidot Fluid Topics is a full-web, DITA ready, solution for publishing online documentation produced with structured content authoring tools. Read More...
Compiere ERP & CRM
Source: ComPiere Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and medium enterprises (SMEs) in distribution and service on a global basis and covers all areas from customer management and supply chain to accounting. Compiere Open Source ERP & CRM especially supports service and distribution (retail and wholesale) industries with an integrated web store, covering material management, purchasing sales, accounting, and customer relations management. Read More...
Software Capabilities Assessment Project
Source: Technology Evaluation Centers
Is your organization getting the most out of its enterprise software systems? Answering that question can be tricky. Inadequate documentation or missing in-house knowledge can make it difficult to determine how well your current systems support your company’s business processes. And that can make it nearly impossible to know what changes, if any, are required. A software capabilities assessment project from TEC can help. Learn more now. Read More...
Case Study: XEI Scientific Inc.
Source: Omnify Software
XEI Scientific Inc. was looking for a way to bring order to its product information and instill discipline to make sure it had a solid product development process in place. The company also needed a location to store and manage its product documentation. Learn how XEI chose a product lifecycle management (PLM) solution that helped improve development process and provided the required data management capabilities. Read More...
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