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Find the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing decisions.
FieldOne
Founded in 2001, FieldOne offers a secure and scalable service management system providing field service companies with powerful tools to streamline their business processes. Nearly everyone across the company can benefit from FieldOne's software—from owners to service managers, warehouse crew to administrative personnel, and schedulers and dispatch managers to technicians in the field. Read More...
FieldOne Sky Is Now a TEC Certified Solution in the Field Service Management Family
Written By: Raluca Druta Published On: September 23 2013 Technology Evaluation Centers (TEC) is pleased to announce that FieldOne Sky is now part of TEC’s field service management (FSM) certified solutions and available for evaluation online in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. The FieldOne Sky Certification Report will be available for download on the TEC Certification Reports page Read More...
Sky
Source: FieldOne Sky, FieldOne's field service solution, supports interactive scheduling with optimization capabilities, resource and route planning, work order management, mobile task management, and reporting. The Sky routing module is an advanced, automated resource-routing engine (for agents and equipment). It provides automated dispatch, optimized routes and real directions, skill-based team assignment, and workload balancing. FieldOne supports any industry with a field service component. Read More...
Sky: Field Service Management (FSM) Competitor Analysis Report
Source: FieldOne
Read More...
Sky Field Service Management Certification Report
Source: Technology Evaluation Centers Published On: November 1 2013
Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that FieldOne has demonstrated Sky's support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about Sky against known benchmarks. What differentiates Sky from other FSM products is that it is not a proprietary solution and therefore it allows clients who have expertise in Microsoft Dynamics XRM platform to customize the product themselves without going back to the vendor. Download the Sky certification report now for product analysis and in-depth analyst commentary. Read More...
The Mobile App Debate-HTML5: Hype or Help?
Source: FieldOne
Today, virtually any app developer who uses the browser-based approach to develop a mobile app is deploying the app using HTML5—the next-generation of the coding language that’s been running Web pages for about two decades. The motivation to use HTML5 on mobile is simple: adaptability. This white paper presents five primary reasons on why the consumer or customer may not necessarily reap the benefits of this approach. Read More...
Decisions, Decisions: Key Issues to Consider in Selecting a Field Service Management Solution
Source: FieldOne
Every company offering field service management and automation solutions will impress you with a long checklist of features: schedule boards, dispatching and routing, work order management, automatic billing, and more. How do you compare products and find the differences that should determine your choice? Download this white paper and read up on some of the key issues to explore as you compare products and providers. Read More...
A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet
Source: FieldOne
With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a clear one. Read More...
Today’s Challenges in Automated Scheduling . . . and What the Future Holds
Source: FieldOne
If you spend your day wrestling with the complex logistical challenges of field service management, then you are aware that most companies—small, medium, and especially enterprises—are implementing technologies to relieve the stress, errors, and wasted expenses that had been an accepted aspect of manual scheduling. The core solution is automated routing. Download this paper and get the full story on automated scheduling. Read More...
Free Online FSM Software Comparisons Now Available
Written By: TEC Staff Published On: May 24 2013 TEC is pleased to announce that you can now compare field service management (FSM) solutions head-to-head using TEC Advisor—our free online software evaluation and selection tool. FSM solutions provide planning and scheduling, work order management, customer engagement management, and other essential functionality for companies with highly mobile, customer-facing workforces. You can Read More...
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