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FieldOne Systems provides state-of-the-art software and services addressing the complex challenges customers face in managing enterprise field service organizations. Our software enables companies to provide the most customer-centric and profitable field service possible. We recognized that the disruption driven by Mobility, Cloud, and Big Data required a revolutionary solution designed to harness the capabilities of these technologies and launched FieldOne Sky - the agile platform for intelligent... Read More

Microsoft Dynamics CRM Acquires FieldOne, Covers Field Service Management

Microsoft recently acquired FieldOne Systems, and gains field service management software capabilities. Read PJ Jakovljevic's write-up on the acquisition and find out what this means to field service organizations. Read More

FieldOne Sky Is Now a TEC Certified Solution in the Field Service Management Family

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  • Written By: Raluca Druta
  • Published: September 23 2013
Technology Evaluation Centers (TEC) is pleased to announce that FieldOne Sky is now part of TEC’s field service management (FSM) certified solutions and available for evaluation online in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. The FieldOne Sky Certification Report will be available for download on the TEC Certification Reports page Read More


Sky, FieldOne's field service solution, supports interactive scheduling with optimization capabilities, resource and route planning, work order management, mobile task management, and reporting. The Sky routing module is an advanced, automated resource-routing engine (for agents and equipment). It provides automated dispatch, optimized routes and real directions, skill-based team assignment, and workload balancing. FieldOne supports any industry with a field service component.  Read More

FSM Software Review: Sky Field Service Management

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  • Published: November 1 2013
This field service management (FSM) software review report examines the FSM software by FieldOne and its support for business management processes against known benchmarks. It assesses Sky Field Service Management for FSM functionality and reviews the product’s support capacity with a focus on:

  • Customer Engagement Management
  • Contract and Warranty Management
  • Work Order Management
  • Inventory, Logistics, and Parts Planning
  • ... Read More

Today’s Challenges in Automated Scheduling . . . and What the Future Holds

If you spend your day wrestling with the complex logistical challenges of field service management, then you are aware that most companies—small, medium, and especially enterprises—are implementing technologies to relieve the stress, errors, and wasted expenses that had been an accepted aspect of manual scheduling. The core solution is automated routing. Download this paper and get the full story on automated scheduling. Read More

The Mobile App Debate-HTML5: Hype or Help?

Today, virtually any app developer who uses the browser-based approach to develop a mobile app is deploying the app using HTML5—the next-generation of the coding language that’s been running Web pages for about two decades. The motivation to use HTML5 on mobile is simple: adaptability. This white paper presents five primary reasons on why the consumer or customer may not necessarily reap the benefits of this approach. Read More

A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet

With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a clear one. Read More

Decisions, Decisions: Key Issues to Consider in Selecting a Field Service Management Solution

Every company offering field service management and automation solutions will impress you with a long checklist of features: schedule boards, dispatching and routing, work order management, automatic billing, and more. How do you compare products and find the differences that should determine your choice? Download this white paper and read up on some of the key issues to explore as you compare products and providers. Read More
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