Oracle CRM On Demand is the@newest release of
Oracle's software-as-a-service. This CRM solution provides@Web 2.0@collaboration capabilties and other@features such as analytics capabilities, a bui...
Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld
Published On: October 2012
At Oracle OpenWorld, Larry Ellison introduced Oracle Social Relationship Management (SRM) Suite. The product incorporates multiple social platforms to facilitate real-time interaction between companies and their clients. For existing Oracle customers the obvious advantage comes from the fact that Oracle SRM Suite integrates with other Oracle enterprise applications (i.e., Oracle Fusion Marketing
Oracle RightNow Feedback Cloud Service is a
feedback management software solution that “listens” to the voice of the
customer as it becomes available on the Web, across social media, and in con...