Salesforce Social.com to Enhance Salesforce Marketing Cloud
Published On: April 2013
Salesforce has announced Salesforce Social.com, a product designed for social advertising and meant to enhance Salesforce Marketing Cloud. To date, Salesforce Marketing Cloud includes social listening (Salesforce Radian6), publishing (Salesforce Buddy Media), and social advertising (Social.com).
The solution targets brands and agencies that would like to launch social ad campaigns
Salesforce Supercharged: Our Expert Tips
All too often Salesforce implementations fail to deliver the desired improvements because the implementation was poorly conceived of, designed, and executed, and the overall goals were not clear at the outset. There are distinct activities businesses should consider when implementing Salesforce CRM—either as a new system, or enhancing the functionality of an existing system. Read up on the most important factors to consider.
Radian 6 by Salesforce.com
Founded in 2006, Radian6 offers a listening platform designed to help companies actively engage in social media monitoring. Radian6 is now a salesforce.com company, with integration across salesfor...
Zendesk Introduces New Version of Zendesk for Salesforce
Published On: December 2012
Zendesk has revealed new updates for its Salesforce-based product. Zendesk's goal is to achieve seamless integration between its own customer support application and Salesforce for enhanced customer experience.
Key features ensure that support and sales teams gain access to each other's data. Consequently, support teams can see a full Salesforce customer profile alongside a ticket
Salesforce.com offers on-demand customer relationship management (CRM) solutions, including salesforce.comSFA and salesforce.com Service & Support. The Appexchange on-demand platform from salesforc...
Salesforce Marketing Cloud Unveiled Today
Published On: September 2012
Today at Dreamforce Salesforce introduced the Marketing Cloud. The platform offers several capabilities that appear to be handy for marketers. Social listening enables users to gain real-time insight into more than 400 million social sources. Social content facilitates the publishing of content on venues that are close to customers (social networks, mobile apps, or Web sites). Social engagement
New Chatter Mobile from Salesforce
Published On: July 2013
Salesforce.com announced the new Salesforce Chatter Mobile, including options to edit records, view dashboards, and take business actions. The new actions in Chatter Mobile are fully customizable.
Editing: Users can edit records (i.e. account and sales opportunity information, customer cases, marketing campaigns or any other type of information in Salesforce) in real time and from
Bunchball Announces New Release of Nitro For SalesForce
Published On: January 2013
Bunchball, a vendor of gamification solutions, announced a new release of its Nitro for Salesforce product. The new release extends Bunchchall’s game mechanics service organizations using the Salesforce Service Cloud. This release makes Nitro for Salesforce the only fully integrated gamification solution available from within the Salesforce Service Cloud and Sales Cloud.
The product uses