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Securing Salesforce

  • Source: Bitglass, Inc.
  • Written By:
  • Published:
Like any cloud service, Salesforce presents a unique data security challenge. While the Salesforce security team is focused on preventing service-impacting events, like denial of service (DOS), there are security threats of equal importance that Salesforce takes no responsibility for stopping. This white paper examines how to overcome data security challenges for Salesforce users, focusing on technology solutions that make security more effective. Read More

Salesforce Social.com to Enhance Salesforce Marketing Cloud

Salesforce has announced Salesforce Social.com, a product designed for social advertising and meant to enhance Salesforce Marketing Cloud. To date, Salesforce Marketing Cloud includes social listening (Salesforce Radian6), publishing (Salesforce Buddy Media), and social advertising (Social.com). The solution targets brands and agencies that would like to launch social ad campaigns Read More

Salesforce Supercharged: Our Expert Tips

All too often Salesforce implementations fail to deliver the desired improvements because the implementation was poorly conceived of, designed, and executed, and the overall goals were not clear at the outset. There are distinct activities businesses should consider when implementing Salesforce CRM—either as a new system, or enhancing the functionality of an existing system. Read up on the most important factors to consider. Read More

Zendesk Introduces New Version of Zendesk for Salesforce

  • Source:
  • Written By: Raluca Druta
  • Published: December 12 2012
Zendesk has revealed new updates for its Salesforce-based product. Zendesk's goal is to achieve seamless integration between its own customer support application and Salesforce for enhanced customer experience. Key features ensure that support and sales teams gain access to each other's data. Consequently, support teams can see a full Salesforce customer profile alongside a ticket Read More

SalesForce.com Enterprise Edition

Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors' Choice Award for Top CRM Solution Enterprise Edition in July 2004.    Read More

The Scribe Solution for Salesforce and Microsoft Dynamics GP: Bridging the Gap Between On-demand CRM and On-premise ERP

For years, organizations have had to settle for inadequate approaches to front-office to back-office integration. However, with Scribe’s component architecture, when a new version of Dynamics GP or Salesforce comes out, you can plug in a new version of the Scribe Adapter for the upgraded application, and your existing Dynamics GP to Salesforce Template will experience little or no disruption. Read More

S-Drive Storage for Salesforce Security Whitepaper

  • Source: CyanGate
  • Written By:
  • Published: February 18 2012
S-Drive has been built on Salesforce.com as a managed application and is delivered exclusively via the AppExchange marketplace. It is a native AppExchange application, meaning that it is built to run in the cloud with multi-tenancy and scalability in mind. S-Drive uses Amazon Simple Storage Service as its file storage platform, whereas the Salesforce.com is used as the application platform as well as the file information database. Besides Salesforce.com and Amazon Web Services, SDrive does not use any other servers or infrastructure that may introduce security vulnerabilities. Read More

Salesforce for Google Apps: Running Your Business Just Got Easier

How much time do you waste juggling multiple applications or searching for documents instead of focusing on your customers and prospects? Salesforce.com and Google, two software-as-a-service (SaaS) providers, have teamed up to bring together Web-based business applications that can streamline communication and collaboration. Find out how to take advantage of the benefits of SaaS to meet more of your business needs. Read More

Salesforce.com Launches Salesforce Wear

Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software. To that end, CRM software platform Salesforce.com recently launched Salesforce Wear, its initiative for wearable computing in the enterprise. With wearable IoT tools, companies can discover new ways to market, sell, service, and design products.  Read More

New Chatter Mobile from Salesforce

Salesforce.com announced the new Salesforce Chatter Mobile, including options to edit records, view dashboards, and take business actions. The new actions in Chatter Mobile are fully customizable. Editing: Users can edit records (i.e. account and sales opportunity information, customer cases, marketing campaigns or any other type of information in Salesforce) in real time and from Read More
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