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ERP for the Utilities Industry

  • Source: Technology Evaluation Centers
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Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR, financials, and human resources, among others. Read More

Utilities

  • Source: Technology Evaluation Centers
  • Written By:
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Water, electricity, waste management—all sectors of the utilities industry have been experiencing major changes in recent years. Challenges for the utilities industry arise from many sources, including the need to comply with new regulations, meet consumption demands because of global population growth, and others. To help overcome these challenges, companies in the utilities industry must update their software tools and acquire the ones that best suit their... Read More

Energizing Utilities for the Economic Stimulus Plan: Strategies for Greater Efficiency and Sustainability

  • Source: SAP
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For years, utilities have seen a growing need to enable a smarter electric grid, promote cleaner power sources, and replace aging structures. These issues came into sharper focus when US President Obama signed into law the American Recovery and Reinvestment Act (ARRA). This legislation provides funding for many energy initiatives—however, strict compliance guidelines come with the stimulus plan. Find out more. Read More

AnyDocINVOICE Helps Northeast Utilities Conserve Energy When Processing Invoices

A combination of manual data entry processes and the sheer volume of invoices it received every day was causing Northeast Utilities major backlogs in processing—as well as added payroll expense. To automate its processes and free up its staff resources, the company adopted AnyDocINVOICE. Since its implementation, Northeast has reduced its backlog by more than 90 percent and saved $240,000 (USD) in labor costs. Read More

Enhancing the Agility of Customer Information Systems in Utilities

Customer information system (CIS) projects in the utilities industry have earned a reputation for being disruptive to business, very expensive, and always behind schedule. As a mission-critical cash register for utilities, it pays to examine CIS more closely. Learn about the perspectives on strategic CIS assessment frameworks and how a structured solution can help you improve the agility of CIS without a huge investment. Read More

TEC’s New Utilities ERP Evaluation Center: A Preview

The Utilities Industry From TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following service providers: electric power generators, network operators, customer power retailers, natural gas, steam supply, water supply, and sewage removal. All of these business segments have common criteria such as a mass customer service Read More

Finnish Electricity Distributor Selects IFS Applications

Caruna, the largest distributor of electricity in Finland, recently selected IFS Applications as its central enterprise resource planning (ERP) software. The win is yet another testament to IFS’ strong competitiveness in the energy and utilities sector. Read More

Making Asset Investment Planning Work: Unlock the True Potential of Your Current Spend

Utility and energy sector executives face a litany of critical industry demands. Mandatory reliability standards and environmental compliance, along with expanding capacity requirements, must be factored into increasingly complex operating plans. Struggling to maximize your aging infrastructure and ensure every investment yields maximum return? Learn how you can get more done with asset investment planning. Read More

Customer Care and Billing (CC&B)

  • Source: Technology Evaluation Centers
  • Written By:
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Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. Read More

Vantaa Energy Chooses IFS Applications 8

IFS’ win streak from late 2012 seems to be flowing into 2013. On January 16, 2013, the global enterprise applications company announced that Vantaa Energy Ltd., one of Finland’s largest urban energy companies, has selected IFS Applications 8 to streamline its business processes. The Selection Rationale In September 2011, Vantaa Energy reportedly started to look for a new business Read More
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