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Has KANA Gotten Its Mojo Back? - Part 1
In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service

1 1 net framework  Mojo Back? - Part 1 In this  service economy  it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior  customer service  they provide. Zappos and its “Powered by Service” tagline is a crown example. Many vendors that offer customer service software solutions, especially  those that bundle customer relationship management (CRM) with business process management (BPM) capabilities  and  even infuse knowledge in the service process , Read More
ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » 1 1 net framework


PLM Fundamentals: A Framework for Approaching PLM Initiatives
It may come as a surprise to you, but every organization that brings a product to market already has a product lifecycle management (PLM) system in place. And

1 1 net framework  through its lifecycle. Table 1 presents a list of the types of questions that may be asked. In answering these questions, it is important to address the specific tasks involved in the process as well as to detail the people and tools which are utilized. Table 1 Reviewing the PLM System : Identifying Underlying PLM Processes Investment Phase • How are products conceptualized? What/Who is the source of ideas? • What is the process for justifying or validating a product idea or concept? • How are Read More
Agresso Bucks the Slump (and Fights the “ERP Madness”) - Part 1
Sadly, it is not difficult for so many of us to concede that, except for maybe the historic elections in the US and the successful Olympic Games in Beijing

1 1 net framework  “ERP Madness”) - Part 1 Sadly, it is not difficult for so many of us to concede that, except for maybe the historic elections in the US and the successful Olympic Games in Beijing, 2008 was a terrible and somber year. It felt long-drawn-out, and many of us will have trouble sinking it easily into oblivion. Without even talking about our retirement funds and investments being slashed by about 40 percent (as part of a potentially more far-reaching financial crisis) or about 2.6 million jobs lost in the Read More
Infinium Returns To Its Core Competencies To Succeed Part 1: Recent Announcements
2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring. After a thorough soul-searching

1 1 net framework  Q2 2001 (see Figure 1 below). However, net income for the quarter was $3.5 million including a $337,000 gain from the divestiture of a Netherlands subsidiary, compared to $2.7 million Q1 2002, and the net loss of $2.9 million the second quarter of the prior year. Also important, Infinium's cash, cash equivalents and marketable securities balance for Q2 2002 was $17.5 million, compared to $13.7 million for the previous quarter, and $15.3 million for the fiscal year ended September 30, 2001. Figure 1: This Read More
PeopleSoft: Giving Fervent Hope To The Market And Jitters To The Competition. Part 1: The News
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases. While Wall Street praises the

1 1 net framework  To The Competition. Part 1: The News PeopleSoft: Giving Fervent Hope To The Market And Jitters To The Competition Part 1: The News P.J. Jakovljevic - June 26, 2001 Event Summary  PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases. The rhetoric and hype aside, the fact is that PeopleSoft has become a fearsome enterprise applications provider. PeopleSoft has joined the elite group of vendors that can deliver a majority of the Read More
ERP and BI: When 1+1=3
Learn about the synergy of these two powerful business solutions in the provocative Aberdeen Report ERP and BI: When 1+1=3.

1 1 net framework  and BI: When 1+1=3 How do you propel your business to the next level of performance and success? Consider combining the power of enterprise resource planning (ERP) with business intelligence (BI); for many small to midsized businesses, it's proven to be a killer combination. Learn about the synergy of these two powerful business solutions in the provocative Aberdeen Report ERP and BI: When 1+1=3 . You'll discover how your company can reap the core business benefits of integrating ERP with BI: cost reduc Read More
Fixing Security Backdoors: Red Hat 1, Microsoft 0
April is the cruelest month for operating system security holes. Red Hat posted a fix within six hours, but Microsoft leaves us… still waiting!

1 1 net framework  Security Backdoors: Red Hat 1, Microsoft 0 Fixing Security Backdoors: Red Hat 1, Microsoft 0 C. McNulty - May 9, 2000 Event Summary On 25 April 2000, MSNBC reported that Internet Security Solutions had identified a security back door in Red Hat Linux 6.2. The backdoor involves an extra , but undocumented, administrative password that allows users to run rogue programs on a Red Hat server via a Web-based administrator's interface. To its credit, Red Hat responded and posted a fix within six hours of Read More
APICS 2009 Convention: Day 1
Arrived in Toronto, Ontario (Canada) to attend the APICS international convention and expo—hats off to the Canadian weather (cold!!!!!!!). This first day is

1 1 net framework  2009 Convention: Day 1 Arrived in Toronto, Ontario (Canada) to attend the APICS international convention and expo —hats off to the Canadian weather (cold!!!!!!!). This first day is dedicated to the development and organization of APICS members and partners. We gained an understanding of the APICS footprint, internationally speaking, through the general session.  The general session was a great way for us to meet the board of directors, as well as a variety of members, instructors, partners, and Read More
The 11th Vendor Shootout for ERP: Observations - Part 1
Over the last few years I have repeatedly seen ads for the Vendor ShootoutTM for ERP event appearing in TEC’s website banners and newsletters. In addition, I

1 1 net framework  ERP: Observations - Part 1 Over the last few years I have repeatedly seen ads for the Vendor Shootout TM for ERP  event  appearing in TEC ’s website banners and newsletters. In addition, I would come across mentions of the event in other industry magazines, press releases (PRs), social media feeds, Web site banners, and so on and so forth. Needless to say, I was curious (and dismayed by my lack of information) about the event that even carried the “Moderated by TEC” tagline on its official logo. Read More
Adonix Grows Roots Against The Odds Part 1
Proving that a lack of size can be compensated with a savvy value proposition, Adonix, until recently a quiet French ERP provider, keeps on delivering pieces of

1 1 net framework  Against The Odds Part 1 Adonix Grows Roots Against The Odds P.J. Jakovljevic - August 20, 2002 Event Summary Amid the doom, gloom and despondency news coming from almost all corners of the world economy and particularly from the tech sector, it may be refreshing to hear upbeat and enthusiastic plans for the future coming from a relatively less known smaller vendor. Adonix ( www.adonix.com ), a privately held French enterprise applications provider for mid-sized mixed-mode manufacturing and distribution Read More
Mega-vendors Warming Up to the Cloud - Part 1
At the time when my recent “SaaSy Discussions” series was already being published, I had an update briefing and great discussion with Colleen Niven Smith, vice

1 1 net framework  the Cloud - Part 1 At the time when  my recent “SaaSy Discussions” series  was already being published, I had an update briefing and great discussion with  Colleen Niven Smith, vice president of software-as-a-service (SaaS) initiatives at Progress Software . Smith and Progress Software’s findings on SaaS industry dynamics concur with my assertions that growth of SaaS-based offerings is expected to outpace traditional on-site enterprise applications business in the not-so-distant future. Read More
Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1: Recent Announcements
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2

1 1 net framework  eCRM This is Part 1 of a two-part analysis of recent news from Tier 2 and Tier 3 ERP vendors.   Part 2 will discuss the market Impact and makes User Recommendations. Frontstep Capacity Promiser On March 19, Frontstep, Inc. (NASDAQ: FSTP, www.frontstep.com ), a prominent global mid-market provider of business applications and services for manufacturers and distributors, announced the release of Frontstep Capacity Promiser , which is devised to allow companies to automate the promising of delivery dates Read More
Partner-friendly Oracle Update - Part 1
I certainly anticipated that the nearly 60 acquisitions by Oracle since 2005 would help the largest business software company in the world (with more than 320

1 1 net framework  Oracle Update - Part 1 I certainly anticipated that the  nearly 60 acquisitions by Oracle since 2005 would help the largest business software company in the world (with more than 320,000 customers in over 145 countries) continue to make even more money (e.g., via increasing cross-selling opportunities and by penetrating more markets) and deliver an array of reliable upper-range technology products. What I did not expect back then, though, was that Oracle would concurrently solve some shortcomings that Read More
Best Practices Reduce Operating Costs by $1 Million
NexPress, a mid-sized company specializing in print solutions and services, needed to integrate its business processes across its supply chain. It also wanted

1 1 net framework  Reduce Operating Costs by $1 Million NexPress, a mid-sized company specializing in print solutions and services, needed to integrate its business processes across its supply chain. It also wanted to increase inventory visibility, and control and eliminate redundant data maintenance. By implementing mySAP and SAP SI s MaxValu, it reduced its operating costs by more than $1 million (USD) in just sixteen weeks. Read More

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