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ERP and BI: When 1 + 1 = 3
Prompted by volatile markets and a troubled economy, the need to contain or reduce costs is key for small to medium-sized enterprises (SMEs). SMEs are turning

1 ccnp  and BI: When 1 + 1 = 3 Prompted by volatile markets and a troubled economy, the need to contain or reduce costs is key for small to medium-sized enterprises (SMEs). SMEs are turning to enterprise resource planning (ERP) or business intelligence (BI) solutions to provide control and visibility. Each provides value, but the marriage of the two becomes the perfect storm, igniting improved performance and visibility. This report discusses their synergistic relationship. Read More

ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » 1 ccnp


Axiom:1, Inc.
Axiom:1, Inc. is an independent consulting firm specializing in Business Process Assessment and Improvement. Our primary focus is in helping clients achieve

1 ccnp  1, Inc. Axiom:1, Inc. is an independent consulting firm specializing in Business Process Assessment and Improvement. Our primary focus is in helping clients achieve operational efficiency of their strategic plan through the alignment of people, processes and technologies. Read More
Compaq's High-End Wintel-based Rack Servers - Working Hard to Stay #1
Compaq Computer Corporation, the #1 volume manufacturer of PC Servers, both US and worldwide, is fighting a strong challenge by Dell Computer. This note assess

1 ccnp  Working Hard to Stay #1 Compaq's High-End Wintel-based Rack Servers - Working Hard to Stay #1 R.A. Krause - August, 1999 Product Description Compaq's high-end Intel (four CPU) rackmount servers, the ProLiant 5500R , 6400R, and 6500R, are generally used for larger installations, such as data centers/warehouses, and by large companies wanting to minimize the floor space their computers use. Rackmount servers provide the ability to put a large number of CPUs in a small footprint, or to combine CPUs with a Read More
Microsoft Office 2000 SR-1 Adds Dysfunction to the Windows Family
Once upon a time, Microsoft products could only be used after the first service pack was released. With Microsoft Office 2000 SR-1, Redmond sets out to prove

1 ccnp  rolled out Service Release 1 (SR-1) for Office 2000, which combines previously available updates with customer-driven enhancements. SR-1 offers more than 500 fixes and enhancements to the various components of the Office 2000 suite. Despite naysayers, Microsoft has enjoyed an explosive deployment rate with Office 2000 since its introduction some nine months ago. With deployment on a record 16 percent of desktops worldwide, Office 2000 has surpassed previous versions twofold, according to the Redmond, Read More
Tier 1 vs. Tier 2 vs. Tier 3 ERP: What’s the Difference, Anyway?
In the software industry, at least in the enterprise resource planning (ERP) segment, there is an implicit understanding of what is meant by tier 1, 2, and 3

1 ccnp  1 vs. Tier 2 vs. Tier 3 ERP: What’s the Difference, Anyway? In the software industry, at least in the enterprise resource planning (ERP) segment, there is an implicit understanding of what is meant by tier 1, 2, and 3 vendors. Though the distinction may seem obvious, definitions of software vendor tiers are sparse. Those that exist vary from source to source and are mainly based on the vendor’s clients’ company size, the number of the vendor’s remote business units, and the vendor’s annual Read More
UCN inContact Selected as the First Hosted System to Support a Statewide 2-1-1 Intelligent Call Handling Platform
Washington Information Network 2-1-1 (WIN 211), was the non-profit organization tasked with implementing an integrated call center solution in the State of

1 ccnp  to Support a Statewide 2-1-1 Intelligent Call Handling Platform Washington Information Network 2-1-1 (WIN 211), was the non-profit organization tasked with implementing an integrated call center solution in the State of Washington (US). WIN 211’s challenge was to define system requirements, and select a vendor that could interconnect eight call centers into a single, cohesive information service system. For a solution, it turned to UCN inContact. Read More
BigIdeas 2011: Of BigMachines’ Quantum Leap - Part 1


1 ccnp  Quantum Leap - Part 1 The fall of 2011 marked Theo Epstein’s move from Boston Red Sox to Chicago Cubs , whose fans have been yearning for a championship ring for well over 100 years and are fervently hoping that Theo’s curse-breaking success as the general manager in Boston will be repeated in the desolate Cubs nation. Well, 2011 also marked a much less important detail: after having to regretfully decline a few previous times, I was finally able to clear my calendar and attend BigMachines ’ annual Read More
Saba Software: All about People (Cloud) - Part 1
The 2011 Enterprise 2.0 conference’s expo floor in Boston in late June featured many of the “usual suspects,” such as Microsoft, IBM, Oracle, Adobe

1 ccnp  People (Cloud) - Part 1 The 2011 Enterprise 2.0 conference’s expo floor in Boston in late June featured many of the “usual suspects,” such as Microsoft, IBM, Oracle, Adobe, SuccessFactors, Jive Software, SocialText , OpenText , Yammer , and Cisco Systems , to name only a few well-established providers (in addition to the plethora of innovative startup companies that one could encounter there). There were also some notable absentees, such as SAP ( StreamWork ), salesforce.com ( Chatter ), and Atlassi Read More
Outsourcing Security Part 1: Noting the Benefits
Without effective security, companies risk losing money and customer trust. With good security, companies have the power to maintain stakeholder value, customer

1 ccnp  systems. This is Part 1 of a 3-part article. Part 1 notes the benefits of outsourcing security. Part 2 will evaluate the cost of such an outsourcing. Part 3 will provide guidelines for selecting a security services provider Open for Business E-commerce and e-business initiatives inspire companies to move toward an open, distributed network-computing environment. These environments are designed to enable employees, customers, partners, suppliers, and distributors to exchange and access information Read More
How Can IT Help Competitiveness These Bleak Days? - Part 1
A week before this past Thanksgiving holiday (US), I was invited by a long-term analyst relationship contact at SAP to listen to (via multimedia streaming) a

1 ccnp  Bleak Days? - Part 1 A week before this past Thanksgiving holiday (US), I was invited by a long-term analyst relationship contact at SAP to listen to (via multimedia streaming ) a panel discussion on a late Friday afternoon. The expert panel explored reasons for companies to maintain IT investment even (if not especially) during difficult economic times. Bruce Richardson, the Chief Research Officer of AMR Research , moderated the event. The star-studded and well-rounded panel also included: Leo Read More
Integrated Workforce Management (WFM) Platforms: Fact or Fiction? - Part 1
In her recent blog post 12 Things Retailers Did Last Year To Improve Supply Chain... IDC’s analyst Leslie Hand said that many retailers, as one of the top three

1 ccnp  or Fiction? - Part 1 In her recent blog post 12 Things Retailers Did Last Year To Improve Supply Chain...   IDC ’s analyst Leslie Hand said that many retailers, as one of the top three priorities of the last year, implemented new “pay and bonus for performance” structures based on current labor standards/ time management  or simply applied new labor standards to their distribution centers (DCs) and warehouse work. Some also implemented comprehensive  workforce management (WFM)  products to bette Read More
Intentia Braces For Its Ongoing Roller-Coaster Ride Part 1
Intentia remains solid, with a broad product portfolio footprint and a slight increase in revenue, despite vacillating financial results. The company still

1 ccnp  Ongoing Roller-Coaster Ride Part 1 Intentia Braces For Its Ongoing Roller-Coaster Ride P.J. Jakovljevic - July 15, 2002 Event Summary On June 12, Intentia International AB (XSSE: INT B), a Swedish provider of enterprise business applications for mid-size and large enterprises, vehemently denied certain erroneous information in media about its Q1 2002 cash flow situation. In issue no.23, the Swedish publication Affrsvrlden published an article that compared, in terms of liquidity, the financial situations Read More
UNIT4: The (Largely) Untold Story - Part 1
February and bleak mid-winters are not exactly the high season for software user conferences in North America, and thus I accepted the invitation by UNIT4

1 ccnp  Untold Story - Part 1 February and bleak mid-winters are not exactly the high season for software user conferences in North America, and thus I accepted the invitation by  UNIT4 (formerly Unit 4 Agresso ), the second-largest business applications provider in continental Europe , to i ts UK 2010 user conference . The attraction, in addition to  the Celtic Manor Resort in lush South Wales as the venue (where the 2010 Ryder Cup will take place later this year ), was the fact that this was, for the first Read More
Fixing Security Backdoors: Red Hat 1, Microsoft 0
April is the cruelest month for operating system security holes. Red Hat posted a fix within six hours, but Microsoft leaves us… still waiting!

1 ccnp  Security Backdoors: Red Hat 1, Microsoft 0 Fixing Security Backdoors: Red Hat 1, Microsoft 0 C. McNulty - May 9, 2000 Event Summary On 25 April 2000, MSNBC reported that Internet Security Solutions had identified a security back door in Red Hat Linux 6.2. The backdoor involves an extra , but undocumented, administrative password that allows users to run rogue programs on a Red Hat server via a Web-based administrator's interface. To its credit, Red Hat responded and posted a fix within six hours of Read More

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