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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 1 phone number


SMB Phone Systems Buyer’s Guide
If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must

1 phone number  asked them the No. 1 piece of advice they'd give to someone in the process of purchasing a business phone system. In their own words, here is some of the best advice we heard. Make sure everything you have discussed is shown in the contract. Put together a project plan saying when this will happen, when that will happen ... Just get a good clear time frame. David Manager of a financial services company Replaced an existing phone system Shop very carefully! Make sure you look into the support system,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.

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Enterprise Phone Systems Buyer’s Guide


Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand the following crucial aspects: phone systems buyer types, product requirements, cost considerations, and vendor relationship needs. This buyer’s guide from Focus Research explains those considerations, and helps prepare you to make the right choice for your company.

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Internet-based Phone Service for Small to Midsize Companies


Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of their growth. Thus, new companies generally choose standard business phone lines from their local phone company along with multi-line phones. With voice over Internet protocol (VoIP) technology, however, small businesses now have a cost-effective, feature-rich alternative.

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Top 10 Concerns of Buying a VoIP Business Phone System


As more companies switch to business voice over Internet protocol (VoIP) for their telecommunications, many have learned the hard lessons of working with the wrong technology or vendor. A good business VoIP deployment will ensure no dropped calls, excellent sound quality, no latency, and perfect uptime. Learn the top 10 concerns that should drive your business VoIP vendor selection process.

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Innovation, Innovation, Innovation: Notes from DSCC 2010 (Day 1)


The Dassault Systèmes Customer Conference (DSCC) 2010 kicked off on November 9th, 2010 in Orlando, Florida. It is the second time that Dassault Systèmes has hosted the customer conference collectively for most of the company’s brands at a single event, with a geographic focus on the Americas (the European Customer Forum [ECF] 2010 is the European equivalence taking place in two weeks). When I

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Best Phone Systems for an Effective Call Center: Editor’s Top Picks


Your business’s call center phone system is the nerve center of your sales and customer service activities. And because it’s so vital to your company’s daily operations, it should help you increase your revenue opportunities, reduce costs, maximize your representatives’ productivity, and improve overall customer satisfaction. Read this paper and know the things to consider before purchasing a call center phone system.

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Why VoIP? Why Now? The Immediate and Long-term Benefits of a New Phone System


With consumer broadband and wireless internet offerings increasing in bandwidth, quality VoIP (Voice over IP) service is becoming more common and can be a cost-effective alternative to traditional voice telephony. Benefits such as better sound quality even over long distances are also driving a greater interest in VoIP. But changing to a new technology has its challenges, and ultimately, the choice of whether or not to use a VoIP solution is a business decision. This white paper addresses issues to consider when contemplating implementing a VoIP solution.

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“E.T.O. Phone Home”: Using Discrete ERP in an ETO Environment Will Leave You with an Out-of-this-world Experience


A brief journey of what functionality ERP engineer-to-order systems must support. Just like the mythical character in the film E.T., who was far from home in an unfamiliar environment, companies that have years of experience working with a discrete ERP system sometimes feel that they are out of this world in trying to adapt the system to the unique elements  in the engineer-to-order (ETO) world

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1 Little GB, 2 Little GB, ..., 10 Little Gigabit


The 10 Gigabit Ethernet Alliance announced that its membership has increased to over 50 companies in less than three months.

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Toolbox.com Enterprise Phone Systems Comparison Guide


Most businesses can't simply replace all their existing telephony in one fell swoop. Decision makers like you must look carefully at what's available and what you need. Once you've surveyed the market and prioritized your specific business needs, you're challenged to craft the best possible shortlist of candidates. And this comparison guide, designed for midsize and large enterprises, is here to help. Download the guide now.

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