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SMB Phone Systems Buyer’s Guide
If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must

1 phone number  asked them the No. 1 piece of advice they'd give to someone in the process of purchasing a business phone system. In their own words, here is some of the best advice we heard. Make sure everything you have discussed is shown in the contract. Put together a project plan saying when this will happen, when that will happen ... Just get a good clear time frame. David Manager of a financial services company Replaced an existing phone system Shop very carefully! Make sure you look into the support system, Read More...
ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » 1 phone number


The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

1 phone number  systems. This concludes Part 1 of the series. Part 2 covers the Lexicon of CRM from J to Q. Part 3 covers the Lexicon of CRM from R to Z. Read More...
Has KANA Gotten Its Mojo Back? - Part 1
In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service

1 phone number  Mojo Back? - Part 1 In this  service economy  it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior  customer service  they provide. Zappos and its “Powered by Service” tagline is a crown example. Many vendors that offer customer service software solutions, especially  those that bundle customer relationship management (CRM) with business process management (BPM) capabilities  and  even infuse knowledge in the service process , Read More...
Enterprise Phone Systems Buyer’s Guide
Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand

1 phone number  the following crucial aspects: 1) phone systems buyer types, 2) product requirements, 3) cost considerations and 4) vendor relationship needs. Our Buyer's Guide is structured around these areas: Table of Contents   Essentials : Top product, cost and vendor considerations Top Advice from Other Buyers : Buying advice directly from buyers like you Buying In-Depth : Detailed needs, product, cost and vendor considerations Tools : Tools and worksheets every phone system buyer should use Our Enterprise Phone Read More...
Internet-based Phone Service for Small to Midsize Companies
Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of

1 phone number  Network Computing Magazine, January 19, 2006, www.nwc.com 3151 Jay Street Santa Clara, CA 95054 888.898.8733 408.687.4120 outside U.S. 408.980.0432 fax www.packet8.net Value Proposition of VoIP Phone Service for SMBs The Telecommunications Challenge for SMBs Shortfalls of Traditional Phone Services for SMBs Enter VoIP (Voice over Internet Protocol) Technology Market Overview The Packet8 VoIP-Hosted Virtual Office Solution Description Functionality/Applications Case Studies Conclusion Searches related to Read More...
6 Signs That You Need to Upgrade Your Business Phone System
In 6 Signs that You Need to Upgrade Your Business Phone System, you'll find 6 key questions to ask about your company's current phone system.

1 phone number  5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2011 Read More...
Six Easy Steps to Finding the Right Business VoIP Service
For many businesses, focus on cost reduction often begins with the internal communication platform—the phone service. Businesses that have large sales forces

1 phone number  Easy Steps to Finding the Right Business VoIP Service For many businesses, focus on cost reduction often begins with the internal communication platform—the phone service. Businesses that have large sales forces, customer service teams, and help desks must continually scrutinize their skyrocketing annual phone costs. Find out how deploying a company-wide voice over Internet protocol (VoIP) solution is one of the best ways to realize cost reduction across the organization. Read More...
New Phone System Cost Estimator: Serious Buyers Only!
When purchasing a business phone system, you only want to pay for the features your team is actually going to use, but also need to consider future needs as

1 phone number  Phone System Cost Estimator: Serious Buyers Only! When purchasing a business phone system, you only want to pay for the features your team is actually going to use, but also need to consider future needs as your business grows. The clearer you are about your specific needs, the more accurate vendors can be when providing you with quotes, and the easier it will be to compare prices. Know the key elements that affect phone system pricing and get prices ranges for your business. Read More...
Integrated Workforce Management (WFM) Platforms: Fact or Fiction? - Part 1
In her recent blog post 12 Things Retailers Did Last Year To Improve Supply Chain... IDC’s analyst Leslie Hand said that many retailers, as one of the top three

1 phone number  or Fiction? - Part 1 In her recent blog post 12 Things Retailers Did Last Year To Improve Supply Chain...   IDC ’s analyst Leslie Hand said that many retailers, as one of the top three priorities of the last year, implemented new “pay and bonus for performance” structures based on current labor standards/ time management  or simply applied new labor standards to their distribution centers (DCs) and warehouse work. Some also implemented comprehensive  workforce management (WFM)  products to Read More...
8 Questions to Ask to Successfully Negotiate a Phone System Deal
Learn how to get the right phone system for your company's requirements in 8 Questions to Ask to Successfully Negotiate a Phone System Deal.

1 phone number  5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2012 Read More...
Phone Systems Buyer's Guide
Even the most basic business will have communication needs that cannot be met by simply providing each employee a phone. Communication is critical to success in

1 phone number  Systems Buyer's Guide Even the most basic business will have communication needs that cannot be met by simply providing each employee a phone. Communication is critical to success in business, and high-quality, feature-rich phone systems are a critical part of a communications suite. There are several options available to business users. The technology you will use will be governed by your specific requirements. This guide is designed to take the guesswork out of your decision. Read More...
Phone System Buying Checklist
Phone System Buying Checklist. Are you buying a new business phone system but have a few critical questions?

1 phone number  5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2012 Read More...
3 Key VoIP Phone System Features and How to Use Them Effectively
Telephony is changing as internet protocol (IP)-based phone systems take hold. An IP phone system can deliver calls over the network as clearly and reliably as

1 phone number  Key VoIP Phone System Features and How to Use Them Effectively Telephony is changing as internet protocol (IP)-based phone systems take hold. An IP phone system can deliver calls over the network as clearly and reliably as the public switched telephone network (PSTN), and more and more companies are even choosing a hosted or cloud-based voice over IP (VOIP) solution over an installed system. Discover three key VoIP features that can help you take advantage of IP telephony. Read More...

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