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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 10 money saving questions to ask business phone vendors


10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract
Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most

10 money saving questions to ask business phone vendors  Internet Protocol (VOIP) (Wikipedia) 10 Questions to Ask Your Hosted IP PBX Provider, Before You Sign a Contract Hosted IP PBX is also known as : IP PBX provider , hosted PBX , Web PBX solution , IP PBX service , hosted IP , broadband supplier , analog phones , PBX provider , IP PBX provider , hosted IP PBX , IP PBX Phone systems , hosted PBX IP Telephony , IP Telephone systems , private branch exchange PBX provider , PBX , PBX private branch exchange , IP PBX , PBX Phone system , business phone system ,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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