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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 10th grade spelling list


CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and

10th grade spelling list  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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A Very Helpful Tool When You’re Choosing a New Software Solution


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Case Study: Nissin Foods


Nissin Foods has a long list of successful and innovative ramen products. In order to maximize profit, it is very important for Nissin to determine which products sell in which areas. Find out how the business intelligence (BI) solution Nissin adopted allows the company to make more precise forecasts, predict its key performance indicators (KPIs), and report important business information quickly and easily.

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The Path to ERP for Small Businesses, Part 2: Evaluation of ERP Software


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The Digital Competitive Advantage: There’s More to E-mail than E-mail


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SMB Team On-Demand CRM Comparison Guide


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TCO & Security of Enterprise Grade Mobility


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