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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 2.4 ghz channel

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ)

Configure, price, and quote (CPQ) solutions (sometimes known as quote-to-order, or Q2O, systems) help drive sales effectiveness by supporting configuration and pricing activities and the generation of quotes that occure during the sales process. CPQ solutions create accurate and professional sales quotes for complex, custom-engineered or customizable products while streamlining core processes and lowering costs. Common features of CPQ software include product catalog and pricing functionality, product visualization, and support for channel sales.  

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Cost-justifying Warehouse Management Technologies in Small and Midsized Warehouses


The warehouse management system (WMS) concept has matured into a collection of time-tested technologies that reduce inventory costs and increase overall inventory management efficiencies. By implementing WMS technology, organizations can achieve a higher return on their software dollars and provide better service to their customers. A WMS can provide organizations with tangible benefits that improve warehouse operations without adding headcount.

2.4 ghz channel  Integrated IEEE 802.11b or 2.4 GHz 802.11b Scanner Built-in one-dimensional scanner Display 8 lines by 16 characters Interfaces RS-232 serial port Terminal Emulation VT 220 terminal emulation * For Sage Accpac WMS installation, depending on the number of users and transactions, separate servers recommended for database, handheld, Web dispatch and Sage Accpac or Sage Pro integration management. ** Recommended dual processor system for database management server. Conclusion Sage Accpac WMS can help Read More

Discrete ERP Accreditation Report: Cimatic de México


Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report assists organizations looking to determine the best-fit service provider for their needs. Based on information provided to TEC by Cimatic de México, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.

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Partner Channel Management: Build Stronger Partnerships for Stronger Profits


Channel partners have the power to make or break your business. But multi-tiered sales, service, and marketing channels have complex demand chains. This makes it even more important for you to build and maintain strong partnerships with dealers, distributors, agents, resellers, and systems integrators. Learn how a partner relationship management solution can help you build a more profitable and loyal indirect channel.

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The Three Cs of Successful Positioning Part Three: Get Your Channel Involved


If there's a disconnect between your channel and your marketing team, neither will reach their full potential. In this column, you’ll see how involving your channel in the positioning process is a key ingredient in successful marketing and sales.

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Aspect Software


Aspect helps enterprise contact centers deliver remarkable customer experiences across every conversation and every channel – through a single, elegant software platform. As the global leader in customer engagement solutions, our unified interaction management, workforce optimization and back-office solutions seamlessly orchestrate people, processes and touch points for today's top brands in aviation, financial services, healthcare, manufacturing, telecommunications and retail.

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Delivering Superior Customer Service through Multiple Channels


Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

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Supply Chain Execution Suite


RedPrairie’s best-of-breed supply chain, workforce, and all-channel retail solutions put commerce in motion for many of the world’s leading companies. Installed in over 60,000 customer sites across more than 50 countries, RedPrairie solutions help ensure flawless execution, visibility and collaboration between manufacturers, distributors, retailers and consumers to enable the consistent flow of goods from raw materials to finished products in the hands of buyers. The comprehensive and collaborative portfolio of RedPrairie supply chain and retail solution lines includes Warehouse Management, Transportation Management, Enterprise Workforce Management, Enterprise Store Operations, All-Channel Commerce, and Visibility & Performance Management.  

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Next-generation Fibre Channel Storage Systems: 2007-2011 Market Forecast


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Get More from Your IT Budget


E-mail is a prime communication channel for business, so e-mail security has a high priority. But as budgets tighten, it’s more difficult to keep up with new threats to e-mail security. Sustaining and enhancing security while optimizing your budget can be done with a cost-effective solution that optimizes your existing investments in technology, people, and processes. Find out what a network appliance can do for you.

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Six Keys to Smarter Cross Channel Integration


Multichannel retailers need visibility into data metrics in order to bring all channels, products, and customer segments together. For true visibility, you need retail software that integrates all the information from disparate systems for the most detailed data analysis possible. Discover the top six factors to consider when evaluating multichannel business software, so you can optimize your business performance.

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The Future of Secure Remote Password (SRP) Part Two: Overcoming Obstacles to Success


This article explores the possibilities for the Secure Remote Password (SRP) in today’s multi-channel world, specifically how it improves upon the inherent insecurity of password authentication and the obstacles to overcome to succeed.

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Social Media as a Customer Support Channel: Best Practices


So far, most enterprises have only addressed the opportunities for using social media in marketing. They have adapted their marketing strategies to benefit from the new revenue and branding opportunities provided by social media.

But in order to create a cohesive customer experience strategy and connect data across departments, enterprises need to include social media response in their customer service function. Agents should be empowered to handle interactions in social media, and to escalate to other channels where necessary.

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Cloud Computing and SaaS: Threat or Opportunity for the IT Channel?


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Axonom


delivers comprehensive Configure-Price-Quote (CPQ) solutions for businesses that sell products and provide service to its customers and channel partners worldwide. Servicing customers and partners in this environment requires multi-level relationship tracking, web self-service, support portals, partner/dealer loyalty management tools, streamlined quote-to-order processing, hassle-free payment options and a worldwide presence. 

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Leveraging CRM to Drive Trade Revenue


Consumer package goods (CPG) companies manage multiple complex distribution channels. Because the industry operates through intermediary channel players, out-of-the-box customer relationship management (CRM) solutions are typically inadequate. In fact, account and trade management teams could dispense with a CRM system’s traditional sales funnel capabilities. But the CRM system needs to be more than an expensive contact manager.

Account and trade management teams may benefit from trade promotion management (TPM) functionality. TPM functionality can drive sales performance in CPG organizations, through budgeting, planning, sell-in, execution, and settlement.

Consumer brands have had limited success with traditional CRM systems because of differences in selling models. By extending CRM to address trade management requirements natively, CPG companies can drive internal and external collaboration to competitive advantage.

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