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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 2010 ip phone comparison guide filetype pdf


IP Phone Buyer’s Guide
Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with

2010 ip phone comparison guide filetype pdf  16 million units in 2010. Currently, vendors such as Avaya, Cisco, Nortel, Polycom, Siemens AG and ShoreTel are working hard to gobble a sizable slice of the IP phone pie. Recently, research firm In-Stat cited Cisco as a market leader for the IP phone industry, taking 43 percent of the market share with Avaya trailing at 12 percent. All this could change soon as the market becomes increasingly flooded with low-end, inexpensive, third-party phones from small-scale competitors. Hoping to distinguish

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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