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Software Functionality Revealed in Detail
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 21 crm systems


PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of

21 crm systems  Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems Event Summary On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shares of common stock and options to purchase common stock, and is anticipated

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Ross Systems Shows Poise in 'Big Easy'


Ross Systems has come a long way as seen by TEC at the recent Rossworld user conference. The company’s progress is impressive, but is Ross attempting to tackle too many requirements at once?

21 crm systems  architectural framework features, CFR 21 Part 11 (Code of Federal Regulations Title 21) regulatory compliance support (electronic records and signatures), and the ability to run iRenaissance over the web. Most recently after the conference, in mid-November, Ross announced the availability of iRenaissance Validator for pharmaceutical and biotechnology companies in manufacturing or clinical trials. The product should reduce the efforts, costs and risks created by increasingly stringent FDA (Food & Drug Read More

The Changing Face of CRM


The recent economic slowdown has illustrated how interwoven our global economies really are. The demands to increase enterprise performance has accelerated. Whether it’s to find new opportunities to increase or maintain market share, or to generate new revenue opportunities, each of these areas represent additional challenges in fulfilling customer expectations and demands. A greater

21 crm systems  Changing Face of CRM The recent economic slowdown has illustrated how interwoven our global economies really are. The demands to increase enterprise performance has accelerated. Whether it’s to find new opportunities to increase or maintain market share, or to generate new revenue opportunities, each of these areas represent additional challenges in fulfilling customer expectations and demands. A greater need now exists on placing the organization’s focus on the requirements of the customer, and Read More

How Has Made2Manage Systems Been Managing Itself?


On July 25, Made2Manage Systems, Inc., a provider of enterprise business systems for small and midsize manufacturers, and Click Commerce, Inc., the provider of Enterprise Channel Management software and services, announced a new offering to enable small and mid-sized manufacturers to leverage the Internet to support their sales, inventory and service networks. Earlier, on July 19, Made2Manage Systems, Inc. reported second quarter 2000 results.

21 crm systems  second quarter decreased by 21% and service revenue decreased by 1%. Net loss was $596,000 or $0.13 per diluted share, in the second quarter of 2000, compared with a net income of $108,000, or $0.02 per diluted share, a year ago (See Figure 1). Figure 1 Figure 2 As we stated in our preliminary earnings release on July 7, we have now achieved sequential revenue increases in three consecutive quarters. We also increased our software license revenue by 14 percent over the first quarter, said David B. Read More

Enterprise 21


TGI's Enterprise 21 ERP software offers a fully integrated software solution for wholesale distributors. Enterprise 21 ERP includes available-to-promise and capable-to-promise alerts and processes during order entry, which can help improve order line item fill rates, and reduce on-hand inventory carrying costs. In addition, Enterprise 21 includes fully integrated warehouse management (WM) functionality that completely enables radio-frequency (RF) and bar-code processes. Wholesale distributors can also leverage Enterprise 21 for procurement, inventory control, transportation management, financial management, pricing and promotions management (PPM), quality control, attributed inventory, quoting and conversion to orders, kitting and assembly, light manufacturing, landed costing, and customer relationship management (CRM).

21 crm systems  21 TGI's Enterprise 21 ERP software offers a fully integrated software solution for wholesale distributors. Enterprise 21 ERP includes available-to-promise and capable-to-promise alerts and processes during order entry, which can help improve order line item fill rates, and reduce on-hand inventory carrying costs. In addition, Enterprise 21 includes fully integrated warehouse management (WM) functionality that completely enables radio-frequency (RF) and bar-code processes. Wholesale distributors Read More

2011 Customer Relationship Management Buyer's Guide: Innovations in CRM


Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors.

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CRW Systems


CRW Systems, Inc. has been developing government software solutions to improve the way agencies do business. The TRAKiT e-government solution is our modular, integrated approach to local government software solutions.  Our software solutions are designed to make existing government workflow more agile, streamlined, cost-effective, and citizen-friendly. 

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Make 'em Beg for It-How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems


To successfully obtain the budget and organizational support for an electronic documentation management systems (EDMS) and electronic records management system (ERMS) project you need to know the pain points of all the departments in your organization. By asking the right questions of each department you’ll be able to develop your business case and create a persuasive analysis on the cost benefit for EDMS/ERMS.

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Phone Systems Market Primer


Get up to speed quickly and easily with the Phone Systems Market Primer.

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Saleslogix CRM Best Practices Guide


Find out in the saleslogix CRM guidebook by nucleus research, a leading research analyst firm.

21 crm systems  CRM Best Practices Guide SalesLogix is a popular mid-market customer relationship management (CRM) solution that can grow your business by helping you acquire new customers and expand your existing accounts. Its relatively low cost and rapid deployment time means you can quickly enjoy the benefits of increased sales and profits. But how can you use SalesLogix CRM to your maximum advantage? And what are the best practices associated with it that you can pick up and profit from? Find out in the Read More

Trinidad Systems LTD


Trinidad Systems Limited (TSL) is the substantive parent of the group which began operations in 1979. Trinidad Systems core business is embracing, understanding and providing business enabling technologies and facilitating greater efficiencies in both the public and private sectors through the employment of leading edge ICT solutions and business consultancy services that meet our clients specific needs. TSL represents best-of-breed companies such as Xerox, IBM, Juniper, VMWARE, Lenovo, VeriFone, DataCard, Systimax, Cisco, HP, Dell, Microsoft, Citrix, MagTek, JanTek, For the Record, Virtual Doxx, Bi-amp, Syspro, Softip and various others. The TSL Group, parented by Trinidad Systems Limited, is the leading Information and Communication Technology Provider in the Caribbean Region.

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Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

21 crm systems  CRM is Dead, Long Live Social Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is Read More

QR Systems


Located in Woodbridge, Ontario (Canada) QR Systems Inc. is a privately-owned company that was established in 1999. It implements tier one ERP solutions, such as PeopleSoft, Enterprise, Enterprise One and World, offers custom software solutions, and deploys enterprise solutions for internal supply chain management, product lifecycle management, billing and J2EE Framework.

21 crm systems  Control, Execution, large, Medium, Planning, Small Business,download production.3 qr systems,Manufacturing,qr systems inc,qr systems inc production.3,qr systems inc.,qr systems scm Read More

Cimnet Systems


Cimnet Systems provides e-manufacturing software solutions and services to printed circuit board (PCB) manufacturers, electronic manufacturign services (EMS), and original equipment manufacturers (OEMs). Cimnet Systems, Inc. has more than 100 customers worldwide, including such PCB manufacturers such as Viasystems, Sanmina, Tyco, Teradyne, WUS, Elec & Eltek, Ibiden, Hitachi Chemicals, Unicap, DDI, Tesat (Bosch Telecom), Coretec, Aspocomp, and UMTC. The vendor is headquartered in Downers Grove, Illinois (US).

21 crm systems  agile development,agile life cycle,agile methodologies,agile methodology,agile planning,agile process,agile project management,agile system,agile systems,agile tools,intelligent software agent,intelligent software agents,intelligent software solutions,intelligent software systems,pcb manufacturing,project agile Read More

Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

21 crm systems  CRM is Dead, Long Live Social Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is Read More