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3 Signs: Is Your Product Configurator Still Relevant to Your Customers Needs?
Stiff competition, declining profit margins, and changing consumer requirements have made mass customization necessary. But time-strapped customers don’t

3 56  Signs: Is Your Product Configurator Still Relevant to Your Customers Needs? Stiff competition, declining profit margins, and changing consumer requirements have made mass customization necessary. But time-strapped customers don’t tolerate long sales cycles or unnecessary complexity. A self-service product configurator is one way to give customers what they want, and in a short period of time. Discover the three signs your product configurator may not be meeting your—or your customers’—needs. Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » 3 56


The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

3 56  WIP bins, in Part 3 of this series). This concludes Part 2 of the series. Part 3 covers the Lexicon of CRM from R to Z. Read More...
Supply Chain Shorts for the Week of March 4, 2013
This week TEC brings you news from Manhattan Associates, Descartes, TXT e-solutions, United Technologies, Agilent, and a company called Oz Development

3 56  Week of March 4, 2013 This week TEC brings you news from Manhattan Associates , Descartes , TXT e-solutions , United Technologies , Agilent , and a company called Oz Development . Registration has opened for Manhattan Associates ’  Momentum 2013 , happening May 19–22 at Caesars Palace in Las Vegas, NV. Industry events (see RedPrairie and JDA) have made the future even more interesting for Manhattan Associates; TEC continues to watch Manhattan’s strategy with considerable interest. TEC has written Read More...
The AS/400 Takes You Securely Where You Want to Go
This article on the built-in security features of the AS/400 system originally appeared in the Midrange Computing’s Showcase Magazine, June 2000.

3 56  Summary An off-shoot of System/38, the AS/400 was originally going to be called the AS/40. However, purely for marketing purposes, IBM added an extra zero to the name to make it appear bigger, better, and smarter. In order to add substance and credibility to the additional zero, in a bold announcement, Steve Schwartz, the AS/400 division President, announced back in June of 1988 that the AS/400 could support 400 concurrent users. Analysts bought the story, and IT decision makers bought the box. Read More...
How Green Is Your Technology Landscape?
Introducing “Green” to ProjectsThere is a growing trend in IT organizations to reduce the environmental footprints that are typically generated from large

3 56  invested in energy-efficient PCs. 3. Promotion of Recycling As stated earlier, computers, by the nature of the substances contained therein, require special means of disposal. Many parts of the world, including the US and Canada, have laws in place forbidding the use of computer monitors as land fill. Yet there are parts of the world where environmental standards are lax; some countries ship their discarded computer equipment to places in Asia for disposal. Recently, Canada and parts of the US, including Read More...
Navigating Between Service Management Scylla & Charybdis - Part 3
Part 1 of this series analyzed the phenomenon of the service economy or the increasing importance of the service sector in industrialized economies. Especially

3 56  & Charybdis - Part 3 Part 1 of this series  analyzed the phenomenon of the service economy  or the increasing importance of the  service sector  in industrialized economies. Especially in a sluggish market, the service delivered after the initial sale of a product is what can truly differentiate competitors. The service opportunity is also there, since after-sale service is quite difficult to replicate. Thus, while  durable (hard) goods  orders decline and product-based  profit margins  diminish Read More...
The ITIL Version 3 Prescription for Transitioning Services
IT service transition is difficult to manage. But with the updated guidance found in ITIL Version 3, IT organizations can plan for a more successful transition,

3 56  ITIL Version 3 Prescription for Transitioning Services No matter the size of the organization, the industry, or the market sector, and no matter how long it has been in existence or how dependent it may or may not be on technology, every organization struggles with change. Projects run over time and over budget. New elements seem to break what was working before. Rollouts fail part way through, with no clear way to get back to the starting point. And all the while, we are hemorrhaging time and money, Read More...
3 Critical Considerations When Choosing Your SCM Solution
SCM software selection is a tricky and painful activity for most companies. Why? Despite the plethora of solutions currently available, it may be hard to find

3 56  Critical Considerations When Choosing Your SCM Solution Supply chain management (SCM) software selection is certainly tricky and painful on the good days, even for those that have been down the road a few times. Why? Despite the number of vendors offering a plethora of solutions, of different qualities, there are just more business models that need to find a fit (or as close as it gets) than are available solutions that fit those models. In addition, decision makers need to invest significant time and Read More...
3 Microsoft Shop Myths Dispelled?
Here’s the context: You’re selecting an ERP system. Your office is standardized on Windows and MS Office Suite. Should you select MS Dynamics and become a full

3 56  ranked fifth, with about 3 percent of the application revenue of the total ERP market. Taking price and project scale into consideration, the adoption rate of Microsoft Dynamics should be higher, but the brand is still weak in the ERP market. Microsoft has a good tradition of taking good ideas and making them ten times more successful than the idea originators could. Will this happen again for Microsoft in the business software sector? It’s hard to say. Microsoft entered the ERP industry relatively Read More...
Saba Software: All about People (Cloud) - Part 3


3 56  People (Cloud) - Part 3 Part 1 of this series introduced Saba Software , a public provider of the Saba People Cloud , which constitutes a new class of business-critical software that combines enterprise learning management, talent management, and social and real-time collaboration technologies. My post first described the vendor’s slew of industry rewards and accolades at the recent 2011 Enterprise 2.0 conference in Boston and related events. Then, the post discussed the need for the “People Cloud” Read More...
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

3 56  a Chatterbox)? - Part 3 In Part 1 of this blog series I admitted to being a late adopter of a sort , in part for not immediately jumping onto the  social media  bandwagon. In particular, my initial reaction to  Salesforce Chatter (a.k.a. Collaboration Cloud)  was tepid  when it was introduced at the Dreamforce 2009 conference . However, a few months have passed and this period has helped salesforce.com craft the much clearer cloud computing evolution message that was analyzed in Part 2 . The article Read More...
Top 3 Characteristics of Successful Enterprise Mobility Strategies
In today’s business world, mobility is more than a means of increasing employee productivity—it’s also an opportunity to innovate business processes and service

3 56  3 Characteristics of Successful Enterprise Mobility Strategies In today’s business world, mobility is more than a means of increasing employee productivity—it’s also an opportunity to innovate business processes and service delivery. As such, enterprises are beginning to recognize the value of mobility as a competitive differentiator. To take advantage of these opportunities, IT must take an active role in developing an enterprise-wide approach to mobile strategy. Find out how to achieve this. Read More...
UNIT4: The (Largely) Untold Story - Part 3
Part 1 of this blog post series started with my invitation by UNIT4 (formerly Unit 4 Agresso), the second largest business applications provider in continental

3 56  Untold Story - Part 3 Part 1 of this blog post series  started with my invitation by  UNIT4 (formerly Unit 4 Agresso ), the second largest business applications provider in continental Europe , to attend its  UK 2010 users conference . Frankly, I was a bit skeptical about what new and exciting I might see and hear about at this event in light of the vendor’s analyst tour in Boston in late 2009. The post then discussed the recent development that preceded both the UK user conference and the Boston Read More...
3 Ways You Will Overpay for Your Mobile Workforce Management Solution and 3 Strategies to Avoid It
The benefits of mobile workforce management solutions are well documented. So are the costs and risks. The goal of this e-book is to help service organizations

3 56  Workforce Management Solution and 3 Strategies to Avoid It The benefits of mobile workforce management solutions are well documented. So are the costs and risks. The goal of this e-book is to help service organizations and the individuals charged with deploying mobile workforce management solutions to recognize the cost and risk drivers, formulate a deployment strategy, and understand the solution architecture requirements. Download the e-book. Read More...

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