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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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These are the Times of CRM Vindication and Validation - Part 3
Part 1 of this series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing CRM

3 are comments from customers received by the website how is this  on existing customers. Part 3 concludes this series by analyzing the remaining four CRM strategies. CRM Strategy #2: Prioritize Sales Investments In the current business climate, hardly any company can afford to aggressively increase the size of its sales force. While they are the key to driving revenue, salespeople are arguably the most expensive resource in any organization’s front-line operations. Therefore, increasing the effectiveness and efficiency of the existing sales team and channels is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Vendors Jostle and Profess Economic Stimulus Readiness - Part II


Part I of this blog series tried to analyze not only the opportunity but also the many related strings attached stemming from the American Recovery and Reinvestment Act of 2009 (ARRA), a.k.a. the Economic Stimulus Plan. The inspiration came from my attendance of the Deltek Insight 2009 user conference last May, where Deltek decided to fill a market need by convening a separate

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Enterprise Resource Planning Systems Audio Conference


This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a real time evaluation and selection. It then reviewed the critical differentiating ERP criteria, as well as detailed comparisons of the several major ERP vendors: SAP, Oracle, PeopleSoft, J.D. Edwards, Baan, Intentia, System Software Associates (SSA),Geac Computers, Industrial & Financial Systems (IFS), QAD, MAPICS, Symix Systems, Great Plains, and Lawson Software.

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Supply Chain Management Audio Conference Transcript


This is a transcript of an audio conference on Supply Chain Management presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS, to conduct a live real time evaluation and selection. It then reviewed the critical differentiating supply chain management criteria, as well as detailed comparisons of i2 Technologies, Manugistics, Aspen Technology, Logility, and Adexa.

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Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you are. So how do you expand your customer relationship management (CRM) strategy to engage social customers, and gain their trust? Discover how to integrate Web 2.0 social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.

3 are comments from customers received by the website how is this   Read More

Superhighway at the Crossroads: The Evolution of Internet Service Provision


The Internet has grown from mainly academic and military use into a global, integrated, and sophisticated commercial utility. Not just an “information superhighway,” it now offers voice telephony, video, and mobile communications in a converged network. Connection services have expanded, and Internet service providers (ISPs) are adding value. Explore the challenges and opportunities—and find out what lies ahead.

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The Road to BI Success


Organizations are increasingly focused on business intelligence (BI) and analytics projects that help reduce costs or retain customers. But justifying the high cost of BI software will be challenging unless short-term benefits can be directly correlated with the investment and these projects can be executed within the long-term strategic plan of the company. Know the questions you need to pose for a successful BI strategy.

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ORSA, the Corner Stone of the Solvency II Regime


The move toward principle-based regulations across the European insurance world puts a strong emphasis on corporate governance programs. Under their Own Risk and Solvency Assessment (ORSA) plans, insurance firms have to align their enterprise risk management processes with their strategic business plans. This article looks, in more detail, at some of the main Solvency II ORSA requirements, and how European insurance companies can use enterprise risk management platforms to support these key management needs.

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The Dynamic Retailer: The Complete Shopping Experience




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ISL Trunking: Automatic Traffic Management at the Heart of the SAN


Permanent node-to-node data paths through a service area network (SAN) fabric are surprisingly inefficient. Some interswitch links (ISLs) become oversubscribed, while others are underused, and don’t allow you to maximize the function of your existing switch investments. Unclog your SAN’s data paths—and increase reliability and availability, as well as your return on investment.

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The Oxford Princeton Programme


Since they implemented Maximizer Enterprise, the sales people have found it easy to learn, and the marketing department has taken advantage of its flexibility to customize it to their business and marketing needs. Having recently upgraded to Maximizer Enterprise 7 with the implementation, installation, and training services of Certified Multiactive Business Partner, Wintec Group, the users and administrators have seen increased reliability and speed in the daily use of its customer database.

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