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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 3 g mobile services


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

3 g mobile services  resides in at least 3 disparate systems. This reporting solution must enable the ability to investigate and “slice and dice” the data across multiple business hierarchies (regions, segments, customers, product lines, fiscal periods). Benefits to customerfacing teams and account managers are numerous, and include: Quickly determine how well the most strategic and largest revenue sites are being serviced Map actual service delivery performance to perceived customer satisfaction in a Customer Experience

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PPM for Professional Services Automation

A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects. 

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Documents related to » 3 g mobile services

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland


In the face of increased competition in the market, leading mobile and internet service provider TeliaSonera sought to reduce inefficiencies in sales process and improve customer relations. By enlisting Blueprint Business Process Management (BPM) solutions, TeliaSonera discovered and solved business problems to dramatically improve key sales and service functions, increasing profitability and customer relations. See how.

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Vendor Defends Its Strongholds with Focused Enterprise Resource Planning Solution


Strategic Systems International (SSI) needs no special introduction to British process industries (such as consumer products manufacturers and whisky distillers), but it largely remains a well-kept secret elsewhere.

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Secure Folder: File or Folder Encryption


Teamwork requires data to be shared, but security must be maintained. Folder encryption is an essential part of corporate security and protecting intellectual property. Secure Folder can provide a secure electronic workstation. Files and folders can be secured for users’ personal use, or configured so they are available for the shared, exclusive use of a selective group. Find out more about a desktop encryption solution.

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Battery Power Shakes Up Made2Manage


While Made2Manage's decision to go private under a wealthy Battery Ventures' wing, which was supposedly committed to invest in the acquired technology was prudent at the time of announcement; subsequent events might be showing us a different side of the buyout medal. Although the draconic exodus of former executives and subsequent layoffs may at the end of the day result with some benefits for the customers (e.g., the vendor's stability and improved delivery of product functionality and quality) albeit within the vendor's future sweet spot. While the target market remains small and midsize manufacturers, that more granular sweet spot is yet to be determined and vocally unveiled by the new management.

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Metalearn Services


Founded in 2003, Metalearn is an end-to-end learning solutions company. The company offers a customizable and scalable learning management system (LMS), consulting services, and custom content development. Metalearn works with several large enterprises in India and around the globe. Clients include Fidelity, HP, Dell, Igate, Accenture, Dr. Reddy's, Honeywell, Microsoft, and The Commonwealth of Learning. The company is headquartered in Bangalore, India, with offices in Fort Lauderdale, Florida (US); Dubai, United Arab Emirates; Adelaide, Australia; and Singapore.

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IT Services(2)


Wipro's IT solution and services include IT infrastructure systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research development.

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Professional Services and Support


Professional services address very specific needs, such as public relations, portfolio management, software engineering, etc. They are provided by specialized individuals, companies, or departments within a company.

Even though support may be considered a part of the professional services business area, a distinction has to be made between the two. Support usually refers to technical support, which is a special type of professional service requiring highly qualified technicians who have experience providing assistance with technology products. While consultants who provide professional services usually charge clients for each project and the amount of time spent for it, support teams are usually paid a monthly or yearly fee.

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Top 5 Mobile Security Threats


While mobile malware still accounts for a mere fraction of the millions of threats targeting personal computers, the past year has seen the explosive growth of malicious code. What’s worse is that 50 percent of employees currently use their mobile devices at work. Early recognition of mobile security threats is a company’s best line of defense. Here are today’s top 5 mobile security threats and how to stop them in their tracks.

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Managed Services


Getting products to customers through a complex, global supply chain is becoming increasingly difficult. If you don’t have a solution that helps you focus on your core business, your business community processes suffer—slowing down supply chains and adding costs upstream and downstream. Find out about a managed services solution that can help you manage your partner relationships and improve cycle times.

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TEC 2012 ERP for Services Buyer's Guide


ERP for services solutions are changing the way professional services companies do business by combining powerful project- and resource-management tools with essential back-office functionality. Learn all about these solutions in TEC's 2012 ERP for Services Buyer's Guide. Plus get detailed product comparisons, a comprehensive vendor directory, customer success stories, and thought leadership from industry experts.

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