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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 30 computer monitor


Legacy Single Sign-On: Novell, Evidian, IBM, PassGo, or Computer Associates?
As the complexity of enterprise systems increases, users are often forced to remember more and more passwords. As the demand on users increases, many users

30 computer monitor  year 2000, a full 30% of helpdesk calls were password related. The report went on to suggest that each password reset cost the average company about $32. At first, $32 for a password reset seems like an excessively high figure. However, when you consider the amount of money that the company is paying the helpdesk staff and the person who needs their password, you can see how much money can be wasted on non-productive time. The time that the user spends trying to guess their password, phoning the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

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Hewlett Packard Makes Multiple Moves in Middleware


In recent days, Hewlett Packard has announced agreements for strategic alliances, technology licensing, and/or joint product development of middleware products with TIBCO Software, IONA Technologies, and webMethods. Industry rumors indicate that HP is trying to acquire an EAI vendor to complete its push towards a complete application server product. Who will it be?

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Dell Jumps Into Internet PC Arena


Dell Computer Corp. has announced that it is taking orders for its new Webpc, Dell's first product from its Web Products Group, and its first foray into the growing market of Internet appliances.

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Case Study: IT Asset Security Tool Helps Healthcare Provider Track 97% of Laptops


Learn how IT asset tracking tools helped Allina Hospitals and Clinics monitor 2,700 computers on and off their network without having to invest in additional infrastructure. This case study shows how their security system enabled this leading health care provider to go from a 30 percent tracking record to an almost perfect record for its growing inventory of laptops and electronic health records.

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RIM Finally Launches BlackBerry 10, and Changes Its Name


At long last, Research in Motion (RIM) on January 30 launched its new mobile platform, BlackBerry 10, kicking off a series of events around the globe. The company is also changing its name to BlackBerry. With this move, RIM (now BlackBerry) is taking advantage of its legendary brand. The new BlackBerry 10 will be available on two new smartphone models: the BlackBerry Z10, a full

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Computer Manufacturers Shifting Their Focus to Start-Ups


Sun Microsystems and Gateway have announced initiatives designed to make their products and services more appealing to start-up companies, especially those where cash may be a little tight.

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System Software Suppliers Slip Seriously


Shares of Computer Associates, BMC Software, Compuware Corporation, and others have suffered serious setbacks on the stock market in recent days due to shortfalls in revenue. These companies are direct competitors, and are all suffering the same fate in the stock market. Once again, the dreaded Wall Street 'whisper number' has not been made, and the stock market has reacted harshly. Sales of mainframe software have softened, causing much of the shortfall.

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No More Mr. Nice Guy With J.D. Edwards


On May 24, J.D. Edwards & Company reported financial results for the second quarter which ended April 30, 2000. Earlier in the same week, J.D. Edwards announced a strategic restructuring aimed at reducing costs and strengthening the company’s position as 'a leading provider of software solutions for collaborative commerce'.

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Computer Information Enterprises (CIE)


The company was founded in 1978 and incorporated in the state of California in 1982. As a custom programming operation, it worked with such major clients as Aetna Life Insurance, Mervyn’s, Playtex and Vons. In the mid-90’s the founder recognized an opportunity to transition itself with the development of a document imaging product within the Solomon IV accounting ERP system and became the first such company to seamlessly integrate with that platform. In 1996 it deployed its first document management product to the Solomon marketplace and over the next several years began to roll-out its solution to the then named Solomon and Great Plains market. In 2002 the company introduced its product in the Sage MAS500 market and in 2004, introduced its product for Sage 100 ERP

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Geac Computer Corporation: Mastering Growth by Acquisitions


Geac has acquired in excess of 40 companies around the world. Geac's purchase of UK-based ERP software maker JBA International in 1999 has nearly doubled the company's size.

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