This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all phases of talent management to onboard, review, develop, motivate, and retain employees. It also shows the valuable contribution competencies can make in managing change and defusing turf battles that arise during downsizings, consolidations, and business reengineering.
360 degree appraisals
managers. It also supports 360-degree reviews, including manager appraisals, self-ratings, peer assessments, and subordinate reviews. From this process, every employee gains a clear and objective baseline from which they can work with their managers to improve their competencies, and thus their performance ratings. Career Development A key role for talent management is to develop a pipeline of employees with the skills, knowledge and behaviors necessary to lead the business and keep it growing.