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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Nine Questions to Ask 360-system Vendors
Many organizations are searching for automated solutions to support their 360 initiatives. Fortunately, selecting vendors is a lot like making a new hire. You

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Your 360-degree View of the Customer: Keep the Customer in View


Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to

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Halogen Software


Established in 1989 and headquartered in Ottawa, Canada, Halogen Software provides web-based appraisal, 360-degree feedback and survey software solutions, consulting and hosting services. Halogen eAppraisal is web-based employee performance appraisal software that automates the time-consuming employee appraisal process. Halogen e360 simplifies the administration of formal feedback procedures with straightforward ease-of-use and sophisticated reporting. Halogen eSurveyor is the market-leading e- survey solution that makes online surveys simple, fast and cost- effective. In today''s increasingly competitive market, companies look to HR professionals to attract, retain, and motivate their top employees. Halogen Software provides web-based software solutions to dramatically improve HR and line manager productivity.

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MenaITech HRMS


MenaITech’s web based suite of HR products is fully integrated. Each product works separately by providing users with multiple options for the purchasing and implementation strategies they would like to adopt. MenaITech’s HR solutions addresses the latest regional statutory and legislative requirements. MenaITech products include the human resources information management system, MenaHR®; the payroll and personnel solutions, MenaPay®; the employee and manager self service solution, MenaME®; the employee 360 degree feedback evaluation software, Mena360®; the comprehensive HR consolidation and analysis module, MenaExplorer®; and the cell phone notification service, MenaSMS®.  

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NetSuite First to Add HCM to Its Cloud ERP


Some experts have long questioned whether the notion of enterprise resource planning (ERP) is complete if it doesn’t cover human resources (HR). Addressing this, NetSuite recently announced a definitive agreement to acquire TribeHR, a provider of cloud human capital management (HCM) solutions. The idea is to create the first integrated cloud ERP and HCM software suite for small to medium

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Labor Management Systems: Optimizing Worker Productivity While Reducing Labor Costs


Labor management systems (LMSs) are used primarily as a way for distribution operations to manage and track its labor activities. This includes real-time interaction with warehouse management and warehouse control systems in order to collect data on what workers are doing, how many locations they have visited, what inventory they have handled, what equipment they have used, and what paths they

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Autodesk and Jitterbit Partner to Increase Access to PLM Data


Autodesk continues its foray into the cloud product lifecycle management (PLM) game after its recent launch of Autodesk PLM 360 and acquisition of Inforbix. The focus of the Autodesk PLM 360 offering (bolstered by Jitterbit’s data integration) is to connect and orchestrate data transfers between systems. On the other hand, the focus of Inforbix is to index and mash up data across the

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Social Media and Collaboration: Not for “Serious” Manufacturers? Think Again.


Many people consider social media as a set of tools for communicating with others and/or entertaining themselves and collaboration as a characteristic of business processes and workflows that allows employees to work together to be more efficient. In reality though, both social media and collaboration can help employees communicate and share information, and thus work more efficiently. In

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U.S. Employees have Spoken!


A 2012 survey of nationally employed Americans gives insight into what motivates employees to stay at a job, including skills, feedback, goals alignment, training, and career goals. Have a look at this visual representation of the survey results to learn more about what can cause, and prevent, high employee turnover.

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The Work Game that Motivates: The Holy Grail of Change Management


Can change really be "managed"? It is possible to create motivators for accepting proposed changes. In fact, it's not only possible, but obvious, if the five principles of change are understood, and the five principles of recreational motivation applied.

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uMind


A provider of intelligent e-learning systems, uMind combines e-learning and artificial intelligence (AI). Enhanced with AI, uMind platforms can estimate, control, and anticipate learner behavior. The solutions can assist and guide the learner throughout the course and provide real-time feedback. They have the ability to add supplementary material to the initial course to increase the learner's understanding. Rather than delivering pre-canned, one-size-fits-all courses, uMind platforms can adapt training to each learner’s existing knowledge base, skill-gaps, preferred cadence, and learning style. For over then years, uMind has been developing e-learning solutions from its downtown location in Montreal, Quebec (Canada). Among the company's clients are various government agencies in Quebec and Canada, as well as McGill University, Hautes Etudes Commercials (HEC) Montreal, RSM Richter, Canarie, and IHET.

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