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Software Functionality Revealed in Detail
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 3com customers


3Com Will Route Customers to In-house Web Design Firm
Network giant 3Com has purchased an E-business web design and consulting firm.

3com customers  it gets from 3Com. 3Com says that the acquisition will enhance the company's capabilities to provide total, turnkey e-business solutions for customers worldwide. We doubt that IWC will become simply an add-on service that 3Com can offer to its customers. Rather, we expect to see 3Com using IWC's design and consulting services both for their own revenue-generating potential and for IWC's ability to specify 3Com products and services as part of the total solution it offers its clients. It isn't necessary

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » 3com customers

NetGenesis Predicts The Future From Mouse Trails


NetGenesis recently released NetGenesis 5, a suite of web analytics applications that do more than report simple web statistics. NetGenesis claims that its new suite can provide actionable insight into the behavior of surfing customers.

3com customers  company's flagship clients include 3Com, Lotus, Barnes & Noble, and Charles Schwab. NetGenesis hopes its new product suite will speed revenue growth; since 1996 NetGenesis has watched its own revenues grow at slower pace than those of its competitors. Figure 1 shows annual revenue from 1996 though 1999. Figure 2 shows quarterly data for the first three calendar quarters of 2000. Figure 1. *Accrue's Fiscal Year Ends 3/31, thus data reflects revenue one quarter ahead of the other vendors Figure 2. Read More

Palm IPO: 3Com’s morning after, or “Do you know the way to San Jose?”


What does 3Com do now that Palm, Inc. is gone? Find someone else in the neighborhood to play with. Cisco is just next door.

3com customers  recognition remain undiluted. However, 3Com customers should not be averse to looking at competing vendors such as those documented above. Read More

Goodbye PCs, Hello Appliances?


The U.S. market for Internet appliances is taking off. The new devices are expected to surpass consumer personal computer shipments in 2002.

3com customers  handheld devices (such as 3Com Corp.'s Palm VII), Web terminals, e-mail terminals and screenphones. As these and other new devices arrive in the next few years, the Framingham, Mass.-based IDC predicted that U.S. unit shipments of appliances would outnumber those of consumer PCs by 2002. U.S. consumer information appliances are forecast to reach over 25 million units in 2002, while PCs are expected to hit about 23 million units in the United States. Two groups of users There will be two ways it will Read More

Strategic Partners or Merger on the Horizon?


3Com Corporation (COMS) and Extreme Networks (EXTR) have entered into a partnership where 3Com customers will be given an enhanced migration path from the now debunked CoreBuilder 9000 to the Extreme BlackDiamond 6800. This offering coincides with 3Com’s announcement that they will no longer compete in the Enterprise networking market.

3com customers  alliance for all existing 3Com customers to migrate away from the now debunked CoreBuilder 9000 to the more robust BlackDiamond 6800. For existing 3Com customers, this migration path will not only allow them to obtain up to a 70 percent discount on a new BlackDiamond chassis, but also to enhance their current core network. Along with the migration path that is being offered to existing 3Com customers, Extreme is bringing on board more than 200 sales, engineering, and marketing personnel from 3Com. In Read More

ROI Systems Defies The Odds Through Delighted Customers


ROI Systems' strategy in terms of enhancing its product only in tune with ensuring its customers' delight has apparently been paying off in terms of staffing and resellers expansion and company growth. This should come as welcome news these days when even much bigger competitors that have traditionally touted more sizzling products, more widespread geographic coverage and/or a sharper vertical focus are posting dismal results and hardly any new accounts.

3com customers  Systems Defies The Odds Through Delighted Customers Event Summary Recently, ROI Systems , Inc. ( www.roisystems.com ), a privately held provider of extended ERP software systems, with its headquarters in Minneapolis, MN, reported profitability for the year 2002. ROI's revenue and number of employees reportedly grew over 6%, while a significant increase in profitability (i.e., a whopping 212% net profit growth) was achieved over 2001. The company also reported record software sales in December 2002, Read More

Bridging the CRM Analysis Gap


On any given day, your interactions with a few strategic customers will make a huge long-term difference. But which few customers? A new type of analytic application, customer value management (CVM), answers the need to identify, analyze, and predict customer behavior. Using CVM enables companies to shift from campaign-centric to customer-centric analysis, and develop more individualized and profitable customer relationships.

3com customers  the CRM Analysis Gap On any given day, your interactions with a few strategic customers will make a huge long-term difference. But which few customers? A new type of analytic application, customer value management (CVM), answers the need to identify, analyze, and predict customer behavior. Using CVM enables companies to shift from campaign-centric to customer-centric analysis, and develop more individualized and profitable customer relationships. Read More

RiverOne


RiverOne provides supply chain management software and services for manufacturers to control processes between customers and suppliers. Customers realize immediate value by deploying the industry's only complete Supply Chain Control System with integrated connectivity, planning, execution, metrics, and exception management capabilities. RiverOne customers have complete control over all customer and supplier interactions including forecasting, planning, fulfillment, procurement and replenishment activities, resulting in dramatic improvements in fulfillment performance, procurement efficiency and inventory control.

3com customers  RiverOne provides supply chain management software and services for manufacturers to control processes between customers and suppliers. Customers realize immediate value by deploying the industry's only complete Supply Chain Control System with integrated connectivity, planning, execution, metrics, and exception management capabilities. RiverOne customers have complete control over all customer and supplier interactions including forecasting, planning, fulfillment, procurement and replenishment Read More

Rootstock Software New Customers


Rootstock Software is a provider of cloud manufacturing and supply chain management (SCM) applications that integrate “out of the box” with native sales and accounting apps by salesforce.com and FinancialForce.com. This integration seems to have recently helped Rootstock ERP be selected by a couple of new customers. Recently, the vendor announced that Sanergy, a social enterprise in Nairobi

3com customers  Software New Customers Rootstock Software is a provider of cloud manufacturing and supply chain management (SCM) applications that integrate “out of the box” with native sales and accounting apps by salesforce.com and FinancialForce.com . This integration seems to have recently helped Rootstock ERP be selected by a couple of new customers. Recently, the vendor announced that Sanergy , a social enterprise in Nairobi, Kenya that makes hygienic sanitation affordable and accessible in urban Read More

How Analytics Bring Organizations Closer to Their Customers


Social media is providing organizations with a plethora of data about their customers. This paper explains how to leverage business intelligence software and advanced analytics to change the way business is conducted. The end goal should be to personalize marketing messages in a way that allows organizations to narrowly target specific customers based on the knowledge of the customer they already have.

3com customers  Analytics Bring Organizations Closer to Their Customers Social media is providing organizations with a plethora of data about their customers. This paper explains how to leverage business intelligence software and advanced analytics to change the way business is conducted. The end goal should be to personalize marketing messages in a way that allows organizations to narrowly target specific customers based on the knowledge of the customer they already have. Read More

Concur's Customers Can Network Now


Following the path of other E-procurement vendors, Concur announced a purchasing network for large companies. At the same time, Concur announced that its entire suite of products, including access to its purchasing network, will be available to small and mid-sized companies as an outsourced, Web-based product.

3com customers  s Customers Can Network Now Event Summary Concur Technologies (Nasdaq: CNQR) made two announcements that mark its determination to be, and be seen as, a major player in the hot E-procurement market. The Concur Commerce Network will give Concur's E-procurement customers a marketplace to display and purchase their wares. The company claims that its network already offers thousands of suppliers. Concur also announced that electronic purchasing and the rest of its Concur eWorkplace suite of products Read More

Trends in Training Your Extended Enterprise: Partners and Customers


SumTotal Systems recently surveyed 10,000 directors of training from primarily US-based companies to learn how they’re pushing outside their corporate walls to their partners and customers. Over 35 percent are currently training customers and partners with learning management systems (LMSs). Find out why they’re using LMS functionality to help drive their business globally while maintaining performance standards.

3com customers  in Training Your Extended Enterprise: Partners and Customers SumTotal Systems recently surveyed 10,000 directors of training from primarily US-based companies to learn how they’re pushing outside their corporate walls to their partners and customers. Over 35 percent are currently training customers and partners with learning management systems (LMSs). Find out why they’re using LMS functionality to help drive their business globally while maintaining performance standards. Read More

CIO Horror Stories and What They Mean For Vendors


Customers and vendors do not always see eye to eye as illustrated in the following horror stories about how customers have been treated by vendors. The vendors did the opposite of selling; they pushed these companies away.

3com customers  Horror Stories and What They Mean For Vendors Introduction Customers and vendors do not always see eye to eye. This article illustrates three cases where vendors did the opposite of selling; they pushed the companies away. With each horror story, we are certain that the vendors in question have a very different story; however, it would be wise of vendors to examine the practices that drove the business away. The role of management is to see that rules are followed, but also to understand the need for Read More

3 Signs: Is Your Product Configurator Still Relevant to Your Customers Needs?


Stiff competition, declining profit margins, and changing consumer requirements have made mass customization necessary. But time-strapped customers don’t tolerate long sales cycles or unnecessary complexity. A self-service product configurator is one way to give customers what they want, and in a short period of time. Discover the three signs your product configurator may not be meeting your—or your customers’—needs.

3com customers  Signs: Is Your Product Configurator Still Relevant to Your Customers Needs? Stiff competition, declining profit margins, and changing consumer requirements have made mass customization necessary. But time-strapped customers don’t tolerate long sales cycles or unnecessary complexity. A self-service product configurator is one way to give customers what they want, and in a short period of time. Discover the three signs your product configurator may not be meeting your—or your customers’—needs. Read More

Doing Business Right Now-Your Customers Won’t Wait


“Get this to me ASAP. I can’t afford any delays.” Your customer service representatives hear these statements every day. Your clients are demanding speed and quality at every touch point: the days when they’d accept tradeoffs between product quality and timeliness of service are over. Organizations need to adapt to this reality—before their customers defect to the competition.

3com customers  Business Right Now-Your Customers Won’t Wait “Get this to me ASAP. I can’t afford any delays.” Your customer service representatives hear these statements every day. Your clients are demanding speed and quality at every touch point: the days when they’d accept tradeoffs between product quality and timeliness of service are over. Organizations need to adapt to this reality—before their customers defect to the competition. Read More