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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 3d phone


Development of an Internet Payment Processing System
This article describes the author's experience with the development of the first Yugoslav Internet payment processing system. The system's architecture is very

3d phone  started to emerge later. 3D model will probably become a de facto standard for transactions on the Internet, when its specification is finalized. The developed software received the Diskobolos 2000 ( http://www.jisa.org.yu/2000.htm ) award in the finance category - an annual award granted by the Yugoslav Informatic Alliance. This article describes a success story that is worthwhile sharing with a wider audience. E-Commerce Applications Before we proceed any further, we have to distinguish two types of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Epicor Insights 2014–Raising the ERP Game


The major “game raising” news at Epicor Insights 2014 was the availability of Epicor ERP version 10 (and the underlying Epicor ICE 3.0 architecture). This release seems to be about “cleaning the house” and becoming fully Microsoft-centric, with better scalability, speed/performance, interoperability, and extensibility than Epicor ERP version 9 and Vantage/Vista 8.0, and the ability to go after larger global companies as a result.

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TEC Industry Watch: Enterprise Software News for the Week of April 23rd, 2012


SOFTWARE SELECTIONSThe SuperYacht Group selects NetSuite Industry tags: services industry "The holding that includes magazine and Web site publishing, event hosting, marketing consultancy, and creative services has consolidated and centralized all its activities on cloud-based NetSuite ERP. The company has replaced its point solutions—solutions that had obviously become too tiny for them. The

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Desktop PCs: Meet the New Boss, Same as the Old Boss… (Dell)


This year, the market can be summed up as 3D: Dell Direct Desktop. In comparison, Compaq and IBM are looking a little flat.

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PTC Acquires Servigistics - Doubles Up on Its “Product and Service Advantage” Mantra


The recently held PlanetPTC Live 2012 conference espoused the following two mantras – “Systems are Today’s Products” and “Product and Service Advantage.” Look for an exhaustive report from the conference and on PTC’s Winchill PLM (product lifecycle management), Creo CAD (computer aided design), and MKS Integrity application lifecycle management (ALM)/system engineering strategies. Most recently

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How to Sell Management on a New IP-Based Phone System


An Internet protocol (IP) phone system transforms your phone system into a next-generation communications hub, complete with technologies that let your organization improve customer service and cut costs. An IP-based phone system piggybacks on your IP-network, connecting to the public-switched telephone network (PSTN) via your Internet connection. Use this checklist to sell management on a new IP-based phone system.

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Matching the Correct Phone System to Your Business


Are you spending more time than you anticipated shopping for a new business phone system? This comprehensive listing reviews leading phone systems on the market for small-size businesses; medium-size businesses (includes both on-premises and hosted solutions); and enterprise-level businesses. This guide will help streamline your search for a new phone system, so you focus on those systems that are appropriate for your needs.

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Dassault Systèmes-Expanding Product Development and the 3D Experience


The Dassault Systèmes vision is to enable everyone—from product designers, engineers, and suppliers to end users and their respective communities—to create, share, and experience the three-dimensional virtual world, thereby maximizing the value of their intellectual property and digital assets. In this article, TEC principal analyst P.J. Jakovljevic reports on the 3D design tools he recently saw demoed, how they enable collaboration, and their application to manufacturing and other sectors.

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Best Phone Systems for a Successful Call Center


The phone system in your call center should help you achieve some very specific objectives, such as: increasing revenue opportunities, reducing costs, maximizing productivity, and improving customer satisfaction. This paper reviews seven leading call center phone systems in order to help phone system buyers make the right purchasing decisions on phone system features, reliability, scalability, and cost effectiveness.

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Lucent's Octel for Microsoft Exchange


Lucent's Octel unified messenger uses a text-to-speech conversion engine for transmitting e-mails over a standard telephone line.

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Top 5 Considerations for Your Next Phone System


All businesses need a phone system, and today’s phone systems are based more on software than hardware. This guide has been prepared to outline the top considerations in selecting a phone system.

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