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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 3m innovation process


Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

3m innovation process  Canon , Skype , 3M , and Staples. Moxie has tremendous capabilities in financial services, with several of the world’s leading banks on its client roster, and in retail, high tech, travel, and health care.  The vendor’s point of view is that knowledge powers all communication channels from social to e-mail, and the company provides best-in-class technology in across each channel (i.e., WSS, E-mail, Chat, Co-Browse, Click to Call, Social Media Response, and the underlying Knowledgebase).  What makes

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Management (BPM)

Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.  

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Unlikely Acquisition Has Insiders Scratching Their Heads


The announcement in September 2006 that Illinois Tool Works Inc. had made an offer to acquire all of Click Commerce's common stock made many market insiders scratch their heads. However, the real benefits—and the challenges—may lie ahead.

3m innovation process  replicate the success that 3M is achieving with HighJump. In many cases, the acquired software vendors have experienced slower growth, thwarted sales and marketing efforts, and falling corporate support for the risk-taking and innovation required to maintain a full-fledged enterprise application suite. The software industry requires a more innately adventuresome approach with regards to delivering new products, from concept and ideas, to commercial implementation. Outside desktop office productivity appli Read More

Managing the Process of Process: Establishing the Right Goals and Improving Operations and Systems to Hit the Mark


North American process manufacturers face increasing challenges related to heightened security, pricing pressures, global competition, and rising costs. Thus, continuous improvement of processes is imperative to remaining competitive. How close is your company to world-class? And how focused are you on process improvement? Find out how get started on a process improvement strategy that will have long-term benefits.

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Business Process Management: How to Orchestrate Your Business


Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where vendors are now abolishing functional silos to allow the enterprise-wide flow of business processes. It replaces the old, manual system of coordinating activities in a company and improves functionality and effectiveness through modeling, documentation, certification, collaboration, automation, and compliancy to minimize costly errors.

3m innovation process  business process management,BPM,enterprise resource planning,ERP,customer relationship management,CRM,supply chain management,SCM,business process integration,BPI,business-to-business,B2B,enterprise application integration,EAI,business process modeling Read More

Compare Leading CRM Software or Process ERP Solutions -- in 10 Minutes or Less


How can we provide you with an accurate. CRM software comparison or an accurate process enterprise resource planning software comparison in 10 min...

3m innovation process  compare leading crm software process erp solutions 10 minutes,compare,leading,crm,software,process,erp,solutions,minutes,leading crm software process erp solutions 10 minutes,compare crm software process erp solutions 10 minutes,compare leading software process erp solutions 10 minutes,compare leading crm process erp solutions 10 minutes. Read More

Process Manufacturing Software: A Primer


This article defines process manufacturing; discusses its formulation, packaging, and pricing issues; talks about interfaces; and provides cautions and caveats.

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Skelta BPM for Business Process Management Certification Report


Skelta BPM by Invensys is now TEC Certified for business process management (BPM). Invensys has vast expertise in helping organizations with their existing BPM issues and tasks. Skelta has strong process modeling features, providing reliable and agile ways to design and implement processes. Download the Skelta BPM certification report now for product analysis, comparison with the average BPM solution, and in-depth analyst commentary.

3m innovation process  business process management, BPM software, BPM solution, TEC certified, business process modeling, business process collaboration Read More

ITIL Process Maturity Self-assessment


IT managers undertaking any implementation of IT Infrastructure Library (ITIL) processes should understand the concept of process maturity. As a foundation for process improvement, these key practices improve the ability of organizations to meet goals for cost, schedule, functionality, and product quality—the ultimate goal being to improve efficiency, return on investment, and effectiveness.

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Taking Innovation from a Buzzword to a Business Standard


Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to thrive in today’s environment, innovation has to be seen as more than a clichéd talking point. It has to be a key part of the company’s core business processes. Download this interview with Eric Verniaut, SAP’s head of North America services, to find out how innovation has helped services delivery models to evolve.

3m innovation process  Innovation from a Buzzword to a Business Standard Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to thrive in today’s environment, innovation has to be seen as more than a clichéd talking point. It has to be a key part of the company’s core business processes. Download this interview with Eric Verniaut, SAP’s head of North America services, to find out how innovation has helped services Read More

The Development Process Made Easy


Life cycle development can be a complicated and intimidating process for many organizations. Are you struggling to adapt the development process successfully to your own projects? Do you want to use various formal life cycle processes such as Agile, Incremental, Spiral, and Waterfall, or various informal processes, such as extreme programming (XP) and others? Are you burdened by the development process? This paper will explain how you can simply and easily adopt any life cycle process.

3m innovation process  development process,approval process solution,development process models,life cycle model,life cycle process,system development process models Read More

Enabling Growth through Business Model Innovation: Change Is the Only Constant


Innovation has many dimensions. For a long time, innovation referred to new-product development. Business model innovation is broader and impacts the enterprise holistically. It doesn’t necessarily mean doing new things, just doing things differently. Read about the adaptive enterprise and the importance of information technology (IT).

3m innovation process  Growth through Business Model Innovation: Change Is the Only Constant Innovation has many dimensions. For a long time, innovation referred to new-product development. Business model innovation is broader and impacts the enterprise holistically. It doesn’t necessarily mean doing new things, just doing things differently. Read about the adaptive enterprise and the importance of information technology (IT). Read More

What Makes Process Process?


The systems dealing with manufacturing, inventory, procurement, and customer order management systems are among the systems that often prove to be the hardest to acquire due to the unique issues of the process enterprise.

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CPR on BPR: Practical Guidelines for Successful Business Process Analysis


Part 2 of a series on Business Process Reengineering: Long Live Business Process Reengineering. In this Part, we discuss some practical steps for actually performing business process analysis and fostering change in your company.

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Enabling Growth through Business Model Innovation


By understanding and successfully leveraging business model innovation, your company can...

3m innovation process  Growth through Business Model Innovation Enabling Growth through Business Model Innovation Success in the new economy takes more than doing things the same old way. Business model innovation creates a better vision for your company—setting you up for efficient, steady growth. By understanding—and successfully leveraging—business model innovation, your company can expand into new markets and business activities find new ways to monetize your existing capabilities work with partners to create Read More