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Software Functionality Revealed in Detail
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 4 eyes principle segregation of duties


Analysis of Adobe’s Integration of IslandData’s Automated E-mail
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating

4 eyes principle segregation of duties  time to less than 24 hours, where in the past it would take up to 14 days. Cisco introduced a similar e-mail consumer management system called the Cisco eMail Manager. The Cisco product has a leg up on IslandData due to name recognition and corporate viability. However, Cisco's product is not inexpensive at $1500 (USD) per seat, which should give IslandData some breathing space to grow. The e-mail response market is growing rapidly to accommodate the response needs of both online shoppers and individuals

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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