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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » 50 cem


A Product Note: Attensity and the Voice of the Customer
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge

50 cem  Product Note: Attensity and the Voice of the Customer About Attensity Attensity , an organization with more than 10 years of experience in the customer intelligence market, provides solutions for analysis of unstructured data and offers a new breed of Customer Experience Management (CEM) solutions. The company is headquartered in Palo Alto, California, with offices throughout the United States, Germany, and the United Kingdom. As customer conversations can be used to enhance an organization’s products Read More...
Medallia to Offer New Text Analytics Functionality to Its Customer Experience Management Suite
The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include

50 cem  to Offer New Text Analytics Functionality to Its Customer Experience Management Suite The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include text analytics capabilities to its already well-known Customer Experience Management Suite (CEM) . Points of note: this offering integrates fully with Medallia’s CEM solution. The vendor touts its ease of use, as well as the ability for users to acquire Read More...
Reconnecting with Cincom Systems
Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic discovers that Cincom Acquire isn''t the old

50 cem  to 15 minutes) • 50 percent win rate increase • 92 percent reduction in quote to order (from 6 hours to 30 minutes) • 66 percent reduction in order processing headcount (from 3 to 1) • 77 percent reduction in order errors (currently 3.5 percent, including shipping, etc.) • 2 day reduction in order to delivery time • 90 percent on time delivery Case study: a leading emergency vehicle manufacturer The Problem: • Make it easier for customers to order highly customized trucks • Increase order Read More...
Differentiation through Service Excellence
With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer

50 cem  locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under the symbol SAP. Source : SAP Resources Related to Customer relationship management (CRM) : Customer relationship management (CRM) (Wikipedia) Differentiation through Service Excellence Customer Service Excellence is also known as : Service Excellence Human Resources , Customer Relations Strategy , Customer Service Excellence , CRM Customer Relations Management , Read More...
OpenText
OpenText provides a range of enterprise information management solutions to a global market. The company''s products include Enterprise Content Management

50 cem   Read More...
ecFood Approaches Profitability - An Internet Trading Exchange Bright Spot
Focused on the sourcing needs of the food and beverage industry, ecFood has announced $50 million in transactions during the first quarter of 2001 with its

50 cem  ecFood (www.ecFood.com) has announced $50 million in transactions for the first quarter of 2001. The quarter''s volume continues the upward trend set over the past three quarters. The end of the first quarter also saw the first year''s anniversary of providing paid online services to the food and beverage industry. ecFood''s highly focused customer base of buyers and sellers continues to grow as the company sees profitability by the end of 2001. ecFood provides web-based sourcing for the food and beverage Read More...
Emptoris
Emptoris, an upbeat provider of strategic sourcing software for the global 5000 companies, announced its acquisition of spend management specialist Zeborg

50 cem  Emptoris, with more than 50 global 5000 customers, and notable sourcing applications and services, believes it is now positioned as the leading strategic sourcing software provider in the procurement and sourcing applications market. In addition to acquiring Zeborg''s software and services offerings, Emptoris will inherit the company''s sales team as well as global 1000 clients from a wide range of industries, including seven of the world''s largest banking and financial services companies. Zeborg''s Read More...
Rackmount Server Sales Surge
Rack-optimized servers are reported to have increased their quarter-over-quarter unit sales by over 50%

50 cem  an overwhelming trend, the 50+% increase in the face of a 2% decline of server sales overall shows its strength. IDC has estimated that 94,000 rack-optimized servers were sold in the US in 1999, we believe the figure is closer to double that amount. We believe the major part of the reason for the stunning increase is the recent acceptance of server appliances and thin servers, systems that are usually rack-mounted. These small, focused-functionality devices - typically caching servers or Web servers Read More...
Compaq and Samsung in Deal to Save Alpha
Compaq Computer Corp. and South Korea''s Samsung Electronics Co. Ltd. are planning to announce Monday a preliminary agreement to spend $500 million to advance

50 cem  preliminary agreement to spend $500 million to advance the manufacturing and marketing of Compaq''s 64-bit Alpha microprocessors and computer systems. The memorandum of understanding is aimed at expanding Alpha into new markets such as fixed-function servers, network appliances and Internet network infrastructure, Compaq executives said. Samsung, which owns 87 percent of Alpha Processors, builds the chips under a Compaq license. Compaq, which also owns a small stake in API, won''t expand its ownership, Read More...
Welding Different Companies into a Business Powerhouse
Microsoft recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the Microsoft

50 cem  companies with more than 250 PCs that have deployed one or more of the applications in the Microsoft Dynamics line of business management solutions. Among these companies, a common issue was growth via mergers and acquisitions (M&A). Find out about the pain points, and how Microsoft Dynamics can help support growth via M&A to drive business success. Read More...
The Future of Attracting, Retaining, and Managing Talent
By 2014, between 47 and 50 percent of the world’s working population will have been born after 1980, and are known as ‘millennials.’ Companies that want to

50 cem  2014, between 47 and 50 percent of the world’s working population will have been born after 1980, and are known as ‘millennials.’ Companies that want to reach this generation should realize that many millennials coming out of universities have never had a real job. This paper discusses how talent management processes—particularly recruiting —are evolving to address the changing needs and expectations of the workforce. Read More...
BI on the Go
Infographic: TEC recently surveyed more than 250 users of mobile business intelligence (BI) solutions to discover some of their common use practices with mobile

50 cem  mobile BI, mobile business intelligence, infographic, TEC survey, Read More...
Best Practices for Recruiting the Right Talent
This white paper examines best practices in recruiting and the technology behind those practices. It discusses how to reduce time to hire by up to 50 percent

50 cem  hire by up to 50 percent, reduce cost per hire by up to 70 percent, and improve recruiter efficiency in finding the right talent. Read More...
Enabling Growth for Midsize Companies: Three Strategies for Growing Your Business
Growth@whether organic or acquisitive@is challenging executives today from a strategic as well as an operational perspective. Studies estimate that 50 to 80

50 cem  studies have estimated that 50%–80% of deals fail to reach their projected results. Many companies that experience rapid organic growth become overwhelmed and fail to remain profitable as their infrastructure needs expand disproportionately. Few companies are agile enough to adjust their business models as fast as necessary or desirable. This SAP Executive Insight explains the challenges inherent in three common growth models and describes how to implement a solid, flexible, and adaptive foundation Read More...
100 Million Reasons To Be An ASP
Interpath received $100 million equity investment in spin-off deal between Bain Capital and CP&L — Bain Capital and Carolina Power & Light each invest $50

50 cem  owned by Interpath, about 50 employees and its 10% limited partnership interest in the BellSouth PCS business. The remaining 450 employees will be retained by the Bain-owned Interpath to service the company''s ASP and Data Services operations. Formed in January 1998, Interpath offers a variety of enterprise, e-commerce and messaging applications based on applications from Vignette, SAP, Microsoft, Netscape, and BroadVision. The full-service business addresses e-business and e-readiness consulting, design Read More...
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