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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 800 number voicemail


Analysis of iBasis and Cisco Systems Joining Forces
Cisco Systems (NASDAQ: CSCO - news) and iBasis (NASDAQ: IBAS - news) today announced that they are joining forces to deliver carrier-class, IP-based, Unified

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

HCIMS - Laboratory Information System RFI/RFP Template

Product Functionality, System Management, Privacy and Security, and Product Technology 

Evaluate Now

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7 Steps to a Successful IP Telephony Implementation


Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity gains—but high quality voice service takes more than just buying the latest equipment. Is IP telephony right for your organization and your network? Get the straight facts from an industry leader—along with a 7-step assessment and deployment checklist for a successful implementation.

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Current Trends in Messaging


As electronic communication has grown, geographic boundaries have shrunk, enabling an onslaught of mobile executives.

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E-Mail Enabled Groupware


Through implementing a "Universal Inbox" a user is theoretically able to access his or her messages from anywhere at anytime, increasing productivity and driving down associated operating costs.

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The Customer Relationship Management Vision: It Starts with Relationships


An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined here are four steps that take the mystery out of what makes an effective CRM vision. The secret? It’s all about people and relationships.

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RightNow Technologies


RightNow Technologies (NASDAQ: RNOW) is leading the industry beyond CRM to high-impact Customer Experience Management solutions. Approximately 1,800 companies around the world turn to RightNow to drive a superior customer experience across the frontlines of their business. As a win-on-service strategy becomes a business imperative, Customer Experience Management solutions have become essential for business success. Founded in 1997, RightNow is headquartered in Bozeman, Montana, with additional offices in North America, Europe and Asia.

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BitDefender AntiSpam NeuNet


E-mail users around the world have noticed an increasing number of unsolicited messages reaching their mailboxes. Anti-spam solutions have had to increase the frequency of their updates, and also to develop more heuristics more rapidly. That’s why it’s vital to implement an automatic process that quickly learns the characteristics of new spam—without affecting existing detection accuracy.

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Silvon Software, Inc.


Silvon is a global provider of Business Intelligence software solutions for manufacturing and distribution enterprises. More than 1,800 companies rely on Silvon for consistent analysis and reporting of customer and operational data coming from multiple sources.

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Controlling Costs in the Food Supply Chain


Making a profit in this industry through cost control is all about waste—minimizing waste. Waste in the food and beverage industry can be caused by a number of different factors such as lost sales, forecast inaccuracies, production downtime, yield losses, inferior product quality, and aging stock. This white paper deals with the different components that need to be in place in order to help you gain control of costs and waste.

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How to Evaluate Multi-touch While Standing in a Store


There are a number of technologies that can be used to implement multi-touch functionality, but are they all the same? What are the properties that distinguish a good multi-touch technology from a great one, and how can you test for these properties? This white paper describes simple techniques for testing a multi-touch interface, which don‘t require any special tools or software.

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7 Secrets to Effective Follow-up Marketing


Apply these seven secrets to your marketing, and you’ll get two to four times the number of deals from a batch of leads. Sounds outrageous? Well, how about this, then? You don’t need an army of telemarketers or a team of slick sales people to do it, either.

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