Customer Life Cycle Solutions: Strategic Alliances, Challenges, & ...

by P.J. Jakovljevic ... Building on this, the ABC strategy will provide CSPs ... near real-time data capture analysis and reaction. ... for CSPs to maximize customer profitability and build ... http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_05_05_1.asp - 24k - 2005-08-05 Summary: Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the form of graphs and practical reports.

Inflation’s Demise: The Impact on Business Informa

by Nelson M. Nones CPIM ... to find and close new customer business faster ... using capacity requirements planning, APS, ABC or TQM ... Sales analysis systems; Advanced remittance processing and ... http:/.../researchhighlights/businessapplications/2000/06/research_notes/mi_ba_nn_06_29_00_1.asp - 33k - 2000-06-29 Summary: Enterprise Resources Planning (ERP) business models and information systems originated in the 1970s and 1980s, an inflationary period. They addressed business priorities that were strongly influenced by inflation. Many manufacturers are now confronting worldwide price stability, or even deflationary pres

Best-of-breed Approach to Finance and Accounting

by P.J. Jakovljevic ... CPM elements, such as activity-based costing (ABC), strategic planning ... very useful for creditor and debtor management, customer profitability analysis, and ad ... http:/.../Research/ResearchHighlights/ERP/2005/11/research_notes/EN_ER_PJ_11_16_05_1.asp - 39k - 2005-11-16 Summary: CODA's savvy accounting and financial offerings include budgeting, forecasting, scorecards, and tools that use Microsoft Excel spreadsheets collaboratively and securely. However, CODA must defend its narrow specialist and best-of-breed approach against larger-scale integrated enterprise system offerings.

Essential ERP - Its Functional Scope

by P.J. Jakovljevic ... to other areas such as customer service, purchasing ... average, target, and activity-based costing (ABC). ... including financial reporting, analysis, and budgeting ... http:/.../ResearchHighlights/BusinessApplications/2000/12/research_notes/TU_BA_PJ_12_27_00_1.asp - 28k - 2000-12-27 Summary: ERP applications are designed to optimize an organization's underlying business processes - accounting/financial, manufacturing, distribution, and human resources/payroll.

NetGenesis Predicts The Future From Mouse Trails

by L. Talarico ... towards being a supplier of online-customer information. ... analysis of dynamic sites, and analysis of multi ... Auditing organizations such as ABC Interactive and IAB ... http:/.../Research/ResearchHighlights/eCommerce/2000/11/research_notes/VN_EC_LJT_11_16_00_1.asp - 20k - 2000-11-16 Summary: NetGenesis recently released NetGenesis 5, a suite of web analytics applications that do more than report simple web statistics. NetGenesis claims that its new suite can provide actionable insight into the behavior of surfing customers.

Reflections on Lean Philosophy and the Theory of Constraints

by P.J. Jakovljevic ... somewhat similar to activity-based costing (ABC), since it ... often will conduct a comparative analysis of production ... ways to reduce waste and add customer value. ... http:/.../Research/ResearchHighlights/ERP/2006/02/research_notes/TU_ER_PJ_02_22_06_1.asp - 30k - 2006-02-22 Summary: The theory of constraints (TOC) is similar to, yet different from, the lean philosophy. TOC focuses on optimizing production through critical bottlenecks in order to meet market demand.