Comparing On Demand Customer Relationship Management Service ...

by Jim Berkowitz ... In addition, this area includes all calendar and activity management functionality. Campaign, lead, and opportunity management. ... http:/.../Research/ResearchHighlights/CRM/2005/12/research_notes/RN_CR_XJB_12_05_05_1.asp - 23k Summary: Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises must be aware of the potential issues associated

GoldMine CRM

... devices and easily imports and exports data records and calendar activities. ... over 100 standard sales tracking, customer tracking, and activity tracking reports ... http://www.technologyevaluation.com/showcases/technology-Directory/D/11139/GoldMine-CRM.html - 5k - 2008-09-01

Software as a Service for Customer Relationship Management and ...

by P.J. Jakovljevic ... force automation (SFA) business needs, such as account and contact management, activity management, opportunity and pipeline management, calendar and task ... http:/.../Research/ResearchHighlights/CRM/2006/03/research_notes/TU_CR_PJ_03_16_06_1.asp - 36k Summary: Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and collaborative planning.

The Strengths of a Vertically Centric Enterprise Software Provider

by P.J. Jakovljevic ... SFA Plus supporting telesales/field sales, account profiling, contact management, calendar management, activity management, marketing campaigns, opportunity ... http:/.../Research/ResearchHighlights/ERP/2005/12/research_notes/PN_ER_PJ_12_12_05_1.asp - 18k Summary: Verticent, a revitalized reincarnation of the languishing public mid-market enterprise applications vendor PowerCerv, seems to be thriving under a financially stable adopted parent, and it has found a defendable niche where it can exploit its competitors' functional

Business Process Management - Vendors

... We specialize in calendar and contact ... DOURAN has begun its activity since 1998 and during the years has produced and released a wide range of software products ... http:/.../showcases/technology-Directory/cat/87153-V/Business-Process-Management.html - 34k - 2008-09-04

What's Wrong With Enterprise Applications, And What Are Vendors ...

by P.J. Jakovljevic & Olin Thompson ... to enable traditional back-office systems to support e-business activity since the ... Oracle released its E-Business Suite 11i in the middle of calendar 2000, SAP ... http:/.../Research/ResearchHighlights/Erp/2003/06/research_notes/TN_ER_PJ_06_23_03_1.asp - 26k Summary: Building replacement products on a new framework is a higher risk strategy. The product functionality still quite matters and, while it is important for enterprise applications providers to implement the latest computer science 'quantum leap', there is no guaranteed correlation between first-to-market an

EXE Technologies Begins Life In The Public Eye

by Steve McVey ... measure during the Y2K-induced lull in its customers' buying activity, EXE restructured ... With the close of the second quarter of calendar 2000, EXE's position ... http:/.../ResearchHighlights/BusinessApplications/2000/08/research_notes/VN_BA_SRM_08_07_00_1.asp - 15k Summary: Undaunted by its negative bottom line, EXE resurrected plans for an IPO this year, proceeds of which will be used to fuel its newfound growth.

Exact Faces Challenges

by P.J. Jakovljevic ... simulate changes in processes (using inputs from the business activity management [BAM ... as e-Synergy's support for synchronizing the user's Outlook calendar and e ... http:/.../Research/ResearchHighlights/ERP/2006/01/research_notes/VN_ER_PJ_01_17_06_1.asp - 25k Summary: Exact Software faces significant challenges ranging from competitive challenges to user education, and product definition. Nonetheless, it is still a stalwart vendor within the small and mid-markets of accounting, manufacturing and distribution software.

Why Service Matters: Enterprise Solutions, Market Differentiation ...

by P.J. Jakovljevic ... features a native payroll system that also centralizes employee activity. ... management; quoting inventory; work centers; shop calendar; outsourcing/subcontracting ... http:/.../Research/ResearchHighlights/Erp/2005/04/research_notes/PN_ER_PJ_04_05_05_1.asp - 20k Summary: While IQMS resembles many of its peers from the lower-end of the enterprise applications market, IQMS can tout its comprehensive one-source delivery and services and implementation methodology as its differentiating trait.

Margin Squeeze and Globalization in the Food and Beverage Industry

by Olin Thompson and PJ Jakovljevic ... holiday season candy or stuffing mixes, 80 percent of fourth calendar quarter sales ... Promotional activity drives complexity for the food manufacturer, but is an ... http:/.../Research/ResearchHighlights/ERP/2006/11/research_notes/TU_ER_XOT_11_01_06_1.asp - 17k Summary: In the food and beverage industry, the channel master makes final volume decisions and mostly controls the unit price, with the manufacturer having limited power to increase or maintain prices. The only real variable the manufacturer does control is cost.