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Results 1 - 10 of about 175 for Analytical CRM. Search took 0.1 seconds.

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CRM is Busting Out Of Its Britches: Operational, Analytical, and ...
by Randy Garland
... software space" and "an ecosystem," - very fuzzy - have given rise to the notion
of sub areas of CRM; namely, Operational CRM, Analytical CRM and Collaborative ...
http:/.../Research/ResearchHighlights/Crm/2001/08/research_notes/TN_CR_RGG_08_27_01_1.asp - 17k
Summary: Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more dif

Interelate: More on Tap Than Apps
by L. Talarico
... intelligence ASP, bundles applications and industry expertise in data analysis,
database marketing, analytics, and CRM to deliver an analytical CRM service to ...
http:/.../Research/ResearchHighlights/eCommerce/2000/09/news_analysis/NA_EC_LJT_09_15_00_1.asp - 8k
Summary: Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and CRM analytics vendor E.piphany. These partnerships complement Interelate’s analytics expertise to provide new analytical CRM service offerings that promise to provide more value

CRM Vendors Cash In On The Financial Services Industry
by L. Talarico
... This partnership will provide the financial services industry with a strong analytical
CRM product. ... (Nasdaq: HCOM) to deliver analytical CRM applications. ...
http:/.../Research/ResearchHighlights/eCommerce/2000/11/news_analysis/NA_EC_LJT_11_02_00_1.asp - 10k
Summary: Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance companies. Firms in this industry have been forced to expand and reorganize their offerings around the customer rather than around products. This makes a perfect case for

SPSS Has A New ShowCase
by M. Reed
... Market Impact. Mr. Noonan believes that the analytical CRM market is going
to expand by at least 50 percent per year. SPSS covers ...
http:/.../Research/ResearchHighlights/DataWarehousing/2000/11/news_analysis/NA_DW_MFR_11_14_00_1.asp - 8k
Summary: On November 7, 2000, SPSS announced that they have signed an agreement to purchase ShowCase Corporation. The company sees a large part of its future in the analytical CRM market, and will use ShowCase to bolster staff and expertise levels.

MicroStrategy Manages Your Customer Relationships And Its Own
by L. Talarico
... Event Summary. MicroStrategy (NASDAQ: MSTR) is a Business Intelligence vendor
with its sights set on the analytical CRM market. The ...
http:/.../Research/ResearchHighlights/eCommerce/2000/12/news_analysis/NA_EC_LJT_12_15_00_1.asp - 12k
Summary: MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM suite, eCRM7, will be generally available in December. MicroStrategy is also employing CRM concepts within its own organization to increase customer satisfaction.

Onyx Thinks ASP Opportunities Are A Gem
by L. Talarico
... This makes a CRM selection perplexing because no vendor has every aspect of operational
and analytical CRM, and every vendor is focusing efforts on coming up ...
http:/.../research/researchhighlights/ecommerce/2000/10/news_analysis/na_ec_ljt_10_18_00_1.asp - 11k
Summary: Onyx Software is a CRM vendor that competes in the mid-market. Onyx considers implementation risk, implementation time, and distribution strategy to be significant competitive variables. The result is a clearly defined ASP strategy that emphasizes forging quality relationships with a few ASPs.

The Lexicon of CRM - Part 1: From A to I
by Randy Garland
... Analytical CRM - A subset of Corporate Business Intelligence, which enables the
generation of reports and graphs from information stored in databases to help ...
http:/.../Research/ResearchHighlights/Crm/2001/10/research_notes/TU_CR_RGG_10_12_01_1.asp - 23k
Summary: C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

Onyx Software: CRM Vendor Battling For Viability
by L. Talarico
... suite of applications. Analytical CRM and wireless applications are two
areas they will likely consider. Neither type of product ...
http:/.../Research/ResearchHighlights/eCommerce/2000/12/research_notes/VN_EC_LJT_12_04_00_1.asp - 20k
Summary: Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market. A strong customer focus and a commitment to a 100% web-based architecture are just two of its critical success factors. Find out how Onyx is staking its claim.

CRM Analytics Brings More Profitability
by Kevin Ramesan
... Through a predefined data model and broad analytical capabilities, CRM analytics
are turn-key applications providing companies with user friendly tools that ...
http:/.../Research/ResearchHighlights/Crm/2002/12/research_notes/MI_CR_KR_12_21_02_1.asp - 9k
Summary: Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.

SAP Keeps Traction On Some Tires Of Its Omni-Wheel-Drive Part 1
by P.J. Jakovljevic
... business processes in the core areas of customer relationship management, such as
marketing and sales automation, services, and analytical CRM as well as multi ...
http:/.../Research/ResearchHighlights/Erp/2002/06/news_analysis/NA_ER_PJ_06_06_02_1.asp - 23k
Summary: Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges moving forward, particularly seen from sharply reduced license revenue, and while some may question SAP’s justification of assimilating its two former subsidiaries, SAP

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