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Results 1 - 10 of about 442 for Analytics CRM.
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CRM Analytics Brings More Profitability
| by Kevin Ramesan |
... ÿþ CRM Analytics Brings More Profitability Kevin Ramesan - December 21, 2002. 1. Business Process
Automation Requires a Well-Established Strategy. ...
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| http:/.../Research/ResearchHighlights/Crm/2002/12/research_notes/MI_CR_KR_12_21_02_1.asp - 9k |
| Summary: Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.
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Why Are CRM and Analytics Intrinsically Connected?
| by P.J. Jakovljevic |
... ÿþ Why Are CRM and Analytics Intrinsically Connected? PJ Jakovljevic - August 16, 2005. ...
Why Are CRM and Analytics Intrinsically Connected? ...
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| http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/TU_CR_PJ_08_16_05_1.asp - 20k |
| Summary: The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and penetration. Typical functional components of marketing automation include customer data cleansing and
analysis tools, and campaign management systems.
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MicroStrategy Manages Your Customer Relationships And Its Own
| by L. Talarico |
... The next section will discuss the company's challenges as it focuses on the mid-market and markets its
eCRM 7 suite as an analytics CRM package. Market Impact. ...
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| http:/.../Research/ResearchHighlights/eCommerce/2000/12/news_analysis/NA_EC_LJT_12_15_00_1.asp - 12k |
| Summary: MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM suite, eCRM7, will be generally
available in December. MicroStrategy is also employing CRM concepts within its own organization to increase customer satisfaction.
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Salesboom Web-Based CRM, SFA & ERP Solutions
... Salesboom.com On-Demand Customer Relationship Management (CRM) and Sales ... overview through
our industry leading customizable reporting, analytics and business ...
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| http:/.../showcases/technology-Directory/D/13674/Salesboom-Web-Based-CRM-SFA-ERP-Solutions.html - 9k - 2008-09-01 |
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Customer Relationship Management (CRM) RFP Templates
... Including: Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics,
Call Center and Customer Service, Professional Services ...
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| http://rfp.technologyevaluation.com/store.asp?catid=2 - 31k - 2007-12-04 |
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CRM for Financial and Insurance Markets RFP Template
... Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics,
Call Center and Customer Service, Professional Services Automation ...
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| http://rfp.technologyevaluation.com/store.asp?catid=2&productid=897 - 27k - 2007-12-04 |
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I-Impact Predicts Your Customer Retention!
| by Vaugh Preston |
... Integration including PeopleSoft adding a new analytics tool, the SAP CRM analytics upgrade,
and Siebel getting more analytical. ...
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| http:/.../Research/ResearchHighlights/Crm/2004/01/research_notes/VN_CR_XVP_01_30_04_1.asp - 12k |
| Summary: More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to
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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of ...
| by Lou Talarico & Kevin Ramesan |
... Exact Software took first place in CRM Analytics and e-CRM, while Genesis Global Technologies
took first place in Call Center and Customer Service and Industry ...
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| http:/.../Research/ResearchHighlights/Crm/2003/04/research_notes/TU_CR_LJT_04_19_03_1.asp - 20k |
| Summary: Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data
quality issues and allow an apples to apples comparison
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Customer Relationship Management (CRM) RFP Templates
... Including: Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics,
Call Center and Customer Service, Professional Services ...
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| http://rfp.technologyevaluation.com/store.asp?catid=2 - 31k - 2007-12-04 |
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Interelate: More on Tap Than Apps
| by L. Talarico |
... Interelate, a customer intelligence ASP, bundles applications and industry expertise in data analysis, database
marketing, analytics, and CRM to deliver an ...
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| http:/.../Research/ResearchHighlights/eCommerce/2000/09/news_analysis/NA_EC_LJT_09_15_00_1.asp - 8k |
| Summary: Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and
CRM analytics vendor E.piphany. These partnerships complement Interelate’s analytics expertise to provide new analytical
CRM service offerings that promise to provide more value
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